Mitra GaiaReviews of mitragaia.com

I have been using Mitragaia for over 2 years at this point, and the quality has declined over time. Occasionally I get a nice 250g bag or two, however, this last time leads to my departure from their products. I ordered a Kilo as they were on sale for $80, had a great product come in earlier last month, and I was excited. This stuff is hardly Kratom, its brown (odd for a white vein...) its grainy as hell, far from the powder they used to provide, and it is absent from any effects. Im tired of the lack of consistency and will happily pay more from the multitude of other vendors at this point. 1/4 of a Kilo of quality for a premium far exceeds 1 kilo of garbage for cheap. To top it all off, they don't seem to care about maintaining their base of righting any errors, open bags don't qualify for returns (How else would you know if you bought something good or not?) A friend of mine echos these same concerns so I know Im not alone. I know batches can very, but good god, not this frequently, and sell your strains that match the color they're SUPPOSED TO BE...

Checked up on order after a week because I hadn’t received it. It was just sitting somewhere not shipped out. I contacted them, they acknowledged it hadn’t been shipped. Asked if they could expedite the shipping since it was just sitting there and they said no. Did not offer a discount coupon or anything. Just said “thank you for being part of the Mitragaia family!” Not sure about anyone else but if I sell something online and it’s taking me too long to get out (and not here like where they forgot) I’ll refund shipping just make up for it. Nothing. Pretty standard for businesses to accommodate I guess not this one.

Mitragaia sells mostly bunk. Don't waste your time and money looking for a straiin of kratom that works for you, because they sell dirt, useless, kratom. I was with them for over a year, and ordered over 6 kilos of kratom from them. Only the first and third batches were any good at all. I found another supplier that guarantees the potency of their kratom, even if they have to add kratom concentrate to bring up the level of active ingredients. Please, stay away from these people.