Mitek SystemsReviews of miteksystems.com

Like everybody else, trying to open an account and it gets rejected for what looks like a perfectly clear image on my side. Clearly a poorly configured system with limited camera support.

Natwest just lost a premier account customer because I was unable to get through miteks process. I consider myself tech savvy but the mitek system is jusg not fit for purpose

I would give a 0 if possible, absolutely horrid service when applying to banks such as NatWest, they just end up rejecting you for no reason and give no explanation whatsoever.

Link sent to me after being denied reentry to Credit Karma website. Trying to verify my identity to regain access to my credit rating information on the Credit Karma website but unless you have a cellphone and a business email attempting to gain access is a total waste of time. I work solely on a iPad with which Mitek does not appear to be tech compatible. There is no live support or direct email contact information. Frustrating and worthless for the average (non business) user. There appears to be no human interaction with all robotic generated generic, often unrelated, responses to all inquires. I have no idea of others success but it is difficult to image their experiences are any more lacking in success than my 30 minute waste of time.

I'd vote zero stars if i could. This garbage app won't take a photo. The company who hired Mitek can't help. Mitek don't answer the phone. Utterly useless.

Doesnt even work? Just more useless AI garbage shoved down your throat.

Just doesn't work. Garbage.

Bad, just so bad. Rejects photo ID for no apparent reason. Sorry YBS, no savings account for you.