Mitchell & Ness Nostalgia Co.Reviews of mitchellandness.com

I ordered a Mitchell & Ness jersey and when I received it several patches were missing. They have no customer support line that you can call to help you for exchanges instead I had to send several emails which included pictures and details. After sending these emails I never heard back from them till almost a year later in which I was told that I didn’t send the jersey back within the time frame allowed. So now I’m stuck with a defected jersey that I paid $300+ for. Mitchell & Ness has a status they don’t deserve. It’s a trash company with trash policies that doesn’t care about their customers. Do yourself a favor and never purchase from their website.

I ordered a sweater for father's day only for It to have never been shipped. They charged me and when I tried to contact them. I haven't got an a single response. There is no way to get ahold of anyone. Stay away from this company.

Avoid at all costs. Huge hidden fees and horrible customer service. I bought shorts and a shirt for $160 plus $25 shipping to Toronto. When it showed up at my door there was $160 in extra fees that needed to be paid. When I got the delivery company on the phone, they said if I refused delivery and returned the item, the fees would still need to be paid or would be sent immediately to collections. I contacted customer service, which quickly replied and said I could just return the item. Guess they didn't even read my email. They also didn't make the way bill correct, as they declared the item was shipped from China though it was sent from California. This incurred more fees. I replied again, and again, but they don't reply and now I have to go through the charge back and fraud process with my credit card company. If you buy something for $100 plus shipping, expect it to cost you $200 plus shipping because they don't know how to fill out a way bill and don't care about their customers.

Legitimately the worst customer experience I've ever seen. Good luck getting a hold of anyone.

Do not pay extra for shipping. It will not get here on time. I pay $25 extra for shipping to get here in two days it’s gonna take a week

Do NOT order from them online! They don’t respond to emails and there is no phone number on the site, so if there is any problem with your order it will probably never be resolved… 🥴

Would give them zero stars if that was an option. If you get the wrong product, good luck returning it. Reached out over 30 times before I received a response….4 weeks later. STAY AWAY from this company

Avoid!!! Just horrible! Placed and order back on 1/13/24 and was allowed to purchase. One week later I emailed customer service and never hear back. Blast email from M&N saying low stock of Ewing Jerseys (40 left) on 1/18 and then another one saying 5 left on 1/23…so I thought it was in the clear. Got an email yesterday 2/6 telling me it was all sold out! Just horrible! Don’t waste your time and buy from someplace else directly.