Mitchell & Ness Nostalgia Co.Reviews of mitchellandness.com

I was very disappointed with my recent experience. I purchased a Lakers t-shirt during a sale for $11.40 and received an order confirmation saying it was processing, and then it got cancelled 9 DAYS LATER due to it being marked out of stock. However, the same item is still available on their website at the full price of $38! This left me feeling that sales orders are not being honored. I expected better customer service and will consider shopping elsewhere. Do yourself a favor and never shop with Mitchell & Ness!!!

Says they take Paypal get to checkout no Paypal. Says they take Zip no zip at checkout. Says they take Klarna no option. Call customer service they arent taking calls. Email them and get no reply. Yet they want premium prices.

The worst return experience of any online retailer I’ve used the past few years. I will never shop with them again. Had to go to the post office to get a shipping label, when I happily would have accepted a reduction in my refund to be able to print one at home. No communication from them at any point, nothing to confirm receiving my return, nothing to say my refund was being processed. 22 days later after my return was delivered to them (16 business days), my refund still has not posted to my bank account. AVOID.

Purchased 4 shirts and a sweater during an online sale. 15 DAYS after purchase was completed I was notified the shirts and sweater was no longer in stock. Terrible customer service, company. STAY AWAY!!

I placed an order the same day the NY Knicks won their championship; I purchased their championship hat and paid $54.99. Well over 45 days, and i still waiting for the order to arrive. I have emailed the company well over 10 times and have gotten no response. Although some people praise their quality, their customer service is the worst. I highly recommend staying away from this company.

The item i got was too large. I submitted for a return- and received instructions on how to return. I payed for the shipping to return. Weeks later the item shows back up at my house with a return to sender sticker, unclaimed, unable to forward. So i payed for the jacket. Payed for the return. And now i have the jacket i didnt want for 15 more dollars that i didnt want to spend. Can not get anyone to answer for this- do not order from this company.

Website advertised a sale on items. Order was placed for the items and then cancelled 10+ days later stating that the items were out of stock. The items are still in stock and never were out of stock. The company pulled a classic rug pull on all customers trying to purchase their on sale items. Their excuse of having only a limited number available for the sale does not make sense. It’s 2026, what company doesn’t have an inventory tracker that displays when items are running low or have sold out? Seems to me, and others that are complaining of the same issue on Reddit, that the company listed these items accidentally or are regretting the price they listed them for. Even as of now, all of the items are still available on their site with EVERY size available.

This company is an absolute scam! They had a sale they were promoting. I ordered 3 shirts....it was over 10 days, so I contacted them. When they got back to me, they told me shirts were out of stock. I went and checked their website...ALL 3 shirts were still being sold! What is going on!