Mitchell & Ness Nostalgia Co.Reviews of mitchellandness.com

I would give a big 0 if I could they stink!!!!!! Ordered a Joe Namath jersey never received it’s been over a week said 2nd delivery??? No customer service. Glad I put it on A/X. Do your self a favor don’t order from them these people don’t deliver and they are a complete disgrace!!!

I would not even give them one star if that was a choice. The worst ever customer service. I am stuck with a coat for a gift for my son that is too small. Really frustrated. Horrible customer service!

Just go to their flagship store in Philadelphia. Do not I repeat do not order offline. There is no one to assist you over the phone everything is through email and the response time is sh** Never again in my f***ing life will I order from them go to finatics guys best customer service by a long shot.

Avoid. I ordered a jersey that I have been waiting to come back in stock. Paid over $300 only to find out a week later they have no stock. Terrible customer service and nothing is in stock.

I returned an item within days of receiving and it fell within their guidelines. I then tracked the item and see that it was received, no issues. Here we are one month later and no refund. I reached out to check the status of my refund and included my order number and return number they provided. About a week later I got a response letting me know that they would reach out to their accounting team to check the status. I waited over a week before following up. It’s now been 8 days since my follow and I finally got a response asking me for my return number and they could look into it. So here we are 15 days after they said they would look into this, about 5 days after my original inquiry, and they’re asking for information I already provided to look into this?! Customer service is a joke here. I would highly recommend avoiding this merchant if they can’t handle the simplest request without giving paying customers the runaround and radio silence.

Ordered a jersey online, returned it in full accordance with their refund requirements and they never refunded my money. Just as bad, they literally have no customer service so you can't even contact them. I'm always willing to give a company the benefit of the doubt and I'm usually very patient with things like this, but I genuinely think they tried to rip me (and many others apparently) off. Just slimy all around.

Terrible experience and wasted money, don't care about their customers. Not usually one to write reviews but go elsewhere with your money..

Ordered a hat to canada. Hat didn't match picture. Customer service is atrocious. Didn't answer any of my questions told me to open a return. Ridiculous. The images of hats on their site do not match what you get. Photos are most likely computer simulated so what you get looks very different. Crap company. Better to buy counterfeit from china.