mishimoto.comReviews of mishimoto.com

I purchased a 16” racing fan which has gone faulty and stopped working. As it has a lifetime warranty I contacted Mishimoto who explained I had to pay shipping for the replacement fan, absolutely fine. Paid for shipping back in April and have now been told 3 times over 3 months that the stock is coming in and I’ll have it in 2 weeks. LIES, LIES, LIES!!! Absolutely shocking customer service and I do not recommend this company to anyone. Be warned, you’ll be left disappointed.

Poor customer service! I purchased a coolant filtration kit from them (6.0 Ford diesel) after installing and replacing the coolant one of the ball valves leaked at the handle! I sent them a video of it leaking to get it replaced. They wanted me to remove the complete kit and return it for Replacement! When I ask if they could simply send me a replacement ball valve they never responded! Simply a bad company!!

An Australian customer who has experienced a recurring radiator leak with my Mishimoto radiator (this is the second time in six years). Mishimoto's warranty process has changed, and now requires customers to pay for shipping of new radiator directly to them from the US for a warranty service. The shipping cost from Australia is a prohibitive $576 AUD, almost the same price as a new radiator purchased locally ($600 AUD). This makes the warranty practically useless for international customers.

Bought a radiator for a 2006 f250 6.0L, the first one they sent me had a hole in it that I did not find until post installation. They sent me a refund radiator that developed a hole a little under a year after purchase. When I asked for a refund for selling me 2 broken products they refused, offering me partial store credit, or less than half of my money back via a check. NEVER buying anything from them again.

They would not give me a partial refund because it has been too long since I have received the hoses. Not everyone has time in their daily life that they can do a install right when they get a part. I would stick to koyorad and samco. They have been a lot better with customer service and part quality!

Continuous delays in delivering a product, waited over 2 months for f30 intake from two shops that kept telling me that mishimoto will be sending them and when they receive they send them to me directly. They never got the product to send so i cancelled the order. Too bad, if you have time to wait order a mishimoto product.

I bought a radiator shroud + fan for my Nissan Skyline. The website states "30% better cooling". Turns out it's a massive downgrade. My car overheated real quick due to lack of airflow. The fan can bearly keep the temps low. I put back the oem shroud and fan, and all the problems are gone. Its ridiculous that companies can sell such lies for big money. If i didnt keep track of my cooling water temps, i would have blown my headgasket for sure. NEVER BUY MISHIMOTO!!!! Its junk

First off I'll start by saying I NEVER BOUGHT THIS RADITOR BRAND NEW. I was given a radiator for my 2007 scion TC. The original owner sold the car to a friend. My friend blew the motor in his scion tc. After blowing the motor my friend gave me the radiator. The radiator given to me needs to be cleaned up quite a bit. Needs a new cap & drain plug drilled out & replaced. I understand it's a life time warranty to the original purchaser. I get that... I reached out asking if I could send it in to Mishimoto to have it refurbished. I was more than willing to pay for shipping & pay for whatever needed to be fixed. NOPE!! They won't even help me one bit. Thank God I live near the mexico border. Will be taking it this weekend to be fixed all g with tacos & beers. I WILL NEVER BUY ANYTHING FROM THIS GARBAGE COMPANY!!