MiroReviews of miro.com

unterirdische Bedinung

Miro completely manipulated me into overpaying massively! Their sneaky billing practices cost my $80.

Mediocre mind map building, and whilst it is usable they only tell you after you spent hours making one that you can only import it in the lowest quality known to man to the point of illegibility. WASTE OF TIME.

Ich brauche das Tool als User und werde täglich mehrfach von Account Managern von Miro mit Sales Email bombardiert. Ich habe freundlich geschrieben, sie sollen aufhören, aber das hat nichts genützt. Eine Entschuldigung kam auch nie.

This company charges you when you haven’t signed up for a package. You sign up for the free one (which I did a year ago), didn’t use it as it didn’t offer me what I needed. I then received an email saying I would be renewed at 480 USD. I tried to find where to cancel - it was impossible. I then emailed them to tell them that a) I did not sign up for any paid package and b) I do not want any account with them. They ignored this email and billed me anyway. Absolutely disgusting behaviour!

Miro boasts some great features and is impressively easy to learn and implement. However, the customer service department falls short of the excellent standard set by the product itself. As a multi-seat subscriber, I find the extremely limited phone support frustrating. In fact, email support seems reluctant to offer phone calls, even for complex issues. Relying solely on email exchanges becomes extremely drawn-out, often taking days to resolve even simple problems. This lag significantly impacts my experience, especially when compared to other software companies with prompt and helpful phone support. Implementing dedicated phone support is a must or i will be looking for another software and move soon

wollte meine Kontonummer ändern und habe plötzlich danach 10 Plätze im account, die ich selbst nicht mehr löschen kann. Ganz miese user experience und reine Abzocke.

es lief überhaupt nicht. der untericht kam nicht vorran. alles in allem: doofe App :(