MiroReviews of miro.com

Response from MiroSep 4, 2025

That sounds incredibly frustrating — thank you for pointing it out. If you're still seeing this issue, we recommend sharing the exact steps you followed via our Community Forum (https://community.miro.com/) or reporting it through the Help Center (https://help.miro.com/hc/en-us/articles/360017571714-Miro-billing). The more detail we have, the quicker we can troubleshoot and work on a fix. Or we also recommend viewing this article on how to TroubleShoot and Report A Bug https://help.miro.com/hc/en-us/articles/360017731413-How-to-troubleshoot-and-report-a-bug

Response from MiroSep 4, 2025

Thanks for flagging this — we understand how upsetting it feels to see charges after parting ways. Please note that deleting a Miro profile doesn’t cancel an active subscription, which needs to be done separately. If you believe this was a mistake or you weren’t able to cancel in time, you can report it directly here: https://miro.com/contact/recover/

Response from MiroSep 4, 2025

We hear you, and we appreciate you sharing this. It’s possible that your clients were added as full members instead of free collaborators, which may have triggered billing changes. If you haven’t already, it’s worth reviewing your seat settings and role assignments. The Help Center (https://help.miro.com/hc/en-us) includes a full guide, we recommend reading the User Management guide (https://help.miro.com/hc/en-us/sections/360003248894-User-management), and the Community Forum (https://community.miro.com/) is another place to troubleshoot and connect with others managing similar setups.

Response from MiroSep 4, 2025

Thanks for sharing this. Performance issues like what you’ve described can often be resolved by clearing your browser cache, switching browsers, or disabling extensions. If that doesn’t help, our Help Center (https://help.miro.com/hc/en-us) and Community Forum (https://community.miro.com/) are great places to report persistent bugs and get help fast.

Response from MiroSep 4, 2025

We appreciate the honest take — concerns about privacy and plan limits are something we take very seriously. On Miro's Free plan, privacy is limited: all boards within a team are accessible to all team members by default. To create a private board, you'd need to be the only member of the team. The free plan also lacks the ability to share boards publicly or privately with individual guests.