Andrei L.
Use scam behavior for install
Use scam behavior for install. Send message in slack that some college share board with you. When you install and connect you can see nobody share anything.

Miro is the AI-powered Innovation Workspace that accelerates time to market. It's a platform that redefines how Product, Design, Engineering, Research, Marketing, and other key stakeholders work together and get to outcomes faster by removing friction between teams and tools.The magic of Miro is that unstructured ideas can quickly take shape as structured, organized workflows, from brainstorming and journey mapping to building roadmaps, briefs, diagrams, prototypes, and more — all in one collaborative workspace. AI is embedded into every workflow in Miro, helping teams to boost productivity and collapse multiple steps into one-click actions.Miro’s Intelligent Canvas™ and Spaces help teams to boost collaboration and creativity, break down silos, and create a single view for any project. AI Sidekicks allow individuals and teams to expand their thinking and significantly shorten time to value. The platform is fully customizable — featuring SDKs, APIs, two-way integrations, templates, and no-code options — allowing companies and teams to tailor their Miro experience to fit any company culture and ways of working.The biggest ideas and most innovative solutions are built in Miro, which is why Miro provides industry-leading security and multi-layered privacy settings to give organizations the control to protect their most important assets and intellectual property.
Miro (miro.com) has 164 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Showing 26 reviews with 2 stars · Clear filters
Andrei L.
Use scam behavior for install. Send message in slack that some college share board with you. When you install and connect you can see nobody share anything.
Javier Y.
i couldn't remember the mail i used. so i tried one. it wouldn't let me try another until i set up a whole account with the new email. even if i closed the browser.
Response from MiroSep 4, 2025
Thanks for calling this out — we know login trouble can be stressful, especially on a free plan without direct support access. If you’re unsure which email you used, we recommend trying our account recovery tool: https://miro.com/contact/recover/ If that doesn’t work, the Help Center (https://help.miro.com/hc/en-us) has steps to guide you, or you can post in the Community Forum (https://community.miro.com/) for peer advice.
Wes W.
Cool software, but they have abusive billing practices. It's very hard to select the lowest tier. Once you get the business plan, you cannot downgrade without writing to support. Then support is very unhelpful. So I guess you just overpay until you eventually cancel out of frustration.
Response from MiroSep 4, 2025
Thanks for your honesty — we really appreciate the feedback. We're glad to hear the product was helpful. If you're not on a paid plan and can’t reach support directly, please visit the Help Center (https://help.miro.com/hc/en-us) or post your billing question in the Community Forum (https://community.miro.com/) so we can help look into it.
Nikki B.
They make it easy for a guest to "request to be added," bug you to accept the request, but don't tell you that doing so means YOU ARE NOW PAYING FOR A LICENSE FOR THAT PERSON. Repeat, they don't tell you that an action you take is placing a recurring charge on your credit card. To undo this, there are three or 4 byzantine steps you have to take to remove the person in MULTIPLE places before you can start being charged. I was only able to do this with the help of the support team and it took more than 3 emails for me to figure it out, either because it was confusing and I did it wrong or because there was always another place where the person had to be deleted. Please connect with me if you are interested in filing a class action lawsuit over this.
Response from MiroSep 4, 2025
Thanks for explaining this — it’s definitely a situation we’re aiming to make clearer. Guests can request to join teams, which triggers a paid seat if accepted. If you’re managing a team and want to avoid surprise charges, visit your Billing Settings (https://help.miro.com/hc/en-us/articles/360017571714-Miro-billing) and ensure the toggle “Anyone can expand the team” is off. More tips are available in the Community Forum: https://community.miro.com/
Alexander S.
SSO Handling unterirdisch, PW für ein Board, das man schon 10x mit seinem User besucht hat, muss jedes Mal neu eingegeben werden, auch wenn man das PW bereits eingegeben hat und dann auf den SSO User switched. Bei vielen Inhalten äußerst unübersichtlich und Navigation Null intuitiv. Ladezeiten meistens sehr langsam. Man sieht nicht ohne weiteres, wer welchen Inhalt erstellt hat.
Ciril B.
Ctr Z geht nicht! Wenn etwas gelöscht wurde, kann man nicht wiederherstellen. Und es gibt keine History auf die man zurückreifen kann.
Alexander M.
Collaborative diagramming works well. However, avoid Miro if you want any ease of use for moving files between teams, permissions, etc. It is incredible how hard they make this Also, recently their (normally great) UX has been suffering, probably because they are trying to support an endless number of integrations
Peter S.
Apart from some missing shapes functionality, the product is good. Have been using it for years on free and first pricing level. Pricing is transparent when you don't need the enterprise level. However, the salesmen of the Irish office are terrible timewasters. Even with specific needs stated in an email, they will waste your time in a long meeting in which they will not be able to answer basic product feature questions, typical "I will get back to you" (=knows nothing). Afterwards you will get ghosted after they finally bother to read your multiple initial emails or when they will realize they cannot milk you on the enterprise level. Extremely unprofessional, thankfully there are many whiteboard clones of Visio similar to Miro.