Monique de W.
beware if you buy something!
beware, 30 days money back is not for everything. Someone made a support request that wasn't authorized to do so. After i see it (10 minutes later) i have close direct the support case and ask for a refund. Well, they don't. The 30 day money back only sounds familiar but it is not
Response from MirasvitMay 29, 2023
Thank you for sharing your review. We're truly sorry to hear your concern, and we would like to clarify our refund policy to ensure there is no confusion. As stated in our refund policy, all customers are eligible to request a refund within 30 days after purchasing our extensions if they believe the extension is not suitable for any reason. However, it's important to note that the cost of support, installation, and customization services are non-refundable. We apologize for any misunderstanding or inconvenience caused by this situation. If you have any further questions or concerns, please don't hesitate to contact us at [email protected]




