MintRx PharmacyMint Pharmacy is your single source for Obagi RX products, and various prescription medications. Buy from a national, mail order pharmacy and save.
MintRx Pharmacy (mintrxpharmacy.com) has 1,899 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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S F.
I've already shared my disappointment....no product yet and poor customer service. The End.
Response from MintRx PharmacyDec 18, 2019
Hi Shayne, it appears that we did not receive your information that we need to have your case treated via telemedicine. We will have a client care specialist contact you right away to assist you personally with completing your order.
Dianna M.
I haven't received my order, and they never gave my money back
Response from MintRx PharmacyDec 18, 2019
Hi Dianna, I'm sorry that you did not receive the email that we sent on November 26th. We want to complete your order, but we need you to complete the medical information so that we can treat you and prescribe your medication. Please understand that we are a licensed pharmacy and cannot dispense prescription medication without a valid prescription.
Gary J.
How can I review when i still don’t have my product
Response from MintRx PharmacyDec 18, 2019
Hello Mr Jones, we want to process your order but we are still waiting for the additional information that we requested from you. Please check your email and text message. In order for us to legally treat you, we must have this information. We are HIPAA compliant and your information is kept completely secure. Please help us help you!
U_C
I never received my purchase but I was charged and haven't received my money back. My reply to MintRx: I do appreciate spending with companies that can and will abide by the law. That shows great character 👌 however I did send in appropriate identification and NEVER received the product and was still CHARGED which in turned is why my review lead me to be disappointed. I as a customer would appreciate MY money back.
Response from MintRx PharmacyDec 18, 2019
Hi Lakesha, we are a compliant pharmacy and telemedicine company. In order to treat you online we MUST follow the law. One of the rules for online treatment is that you must submit a face photo and photo ID. We respect your decision not to provide us the required photos and subsequently not get treated online. However, please understand that we are a business that must and will abide by the law. We ask that you do not discredit us simply due to the fact that we are a compliant and legitimate company.
PHILLIP B.
Placed order 11/25. Completed all on-line questions and ID uploads. Have yet to receive product or been notified of any additional information required
Response from MintRx PharmacyDec 18, 2019
Hi Mr Boswell we are here to help! Please contact our Client Care team at 866-855-6468. We do not have a current order in our system for you and we will be happy to personally assist you.
Michael C.
Awful service.I paid for a product 3 weeks ago or more and I still haven't heard a word of when I will receive it?! All ot says that it is STILL processing? Pathetic. I will never go through this co again!
Response from MintRx PharmacyDec 18, 2019
Hi Michael it was a pleasure speaking with you today and we look forward to completing your order after we receive your completed form.
Abraham M.
I haven't received anything yet.
Response from MintRx PharmacyDec 18, 2019
Hi Abraham, we want to get your order out, but we are missing important information from you. We can't ship your order without this information. Please call us at 866-855-6468 Mon through Fri, 9am to 5pm EST so that we can help you complete your order. You can also chat with us on our website. We are here to help!
Mary
I never received my product. I hope I have not been charged for it!
Response from MintRx PharmacyDec 18, 2019
Hi Mary, we are a compliant pharmacy and telemedicine company. In order to treat you online we MUST follow the law. One of the rules for online treatment is that you must submit a face photo and photo ID. We respect your decision not to provide us the required photos and subsequently not get treated online. However, please understand that we are a business that must and will abide by the law. We ask that you do not discredit us simply due to the fact that we are a compliant and legitimate company.
