Minoxidil-Direct.comReviews of minoxidil-direct.com

3.077 reviews
Salons & Clinics
515 Centerbrook Drive, Brandon, Florida

Minoxidil-Direct.com

About Minoxidil-Direct.com

We are leading UK Suppliers of Kirkland 5% & Rogaine 5% Minoxidil products for both Men and Women. Fast Delivery of Minoxidil to the UK and Worldwide.

Minoxidil-Direct.com (minoxidil-direct.com) has 77 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.

Website: minoxidil-direct.com
Category: Salons & Clinics
Location: Brandon, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 40% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Minoxidil-Direct.com reviews

77 approved reviews, newest moderated first

Chris J.
Jul 23, 2020
Products never arrived
Products never arrived, multiple emails sent, messages via social media and phone numbers don’t work! I was lucky and recovered my money via PayPal! Avoid!! I used minoxidil world which is UK based was £4 cheaper than what I ordered and turned up two days later
Response from Minoxidil-Direct.comMay 3, 2022
Thanks for the review. We had shut down for a very long time due to COVID postal delays and non-deliveries. When you last tried to order, our payment gateway was down. However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due. Please contact me [email protected] with your outstanding order and I will take care of it. Kind Regards, Jason Sales Manager
Berhan
Jul 23, 2020
I have ordered an item on 11 June still…
I have ordered an item on 11 June still the my order has not been received, I have sent many emails bu no response at all. This is the worst company I have used.
Response from Minoxidil-Direct.comMay 3, 2022
Thanks for the review. We had shut down for a very long time due to COVID postal delays and non-deliveries. When you last tried to order, our payment gateway was down. However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due. Please contact me [email protected] with your outstanding order and I will take care of it. Kind Regards, Jason Sales Manager
Nix B.
Jul 22, 2020
Never shipped my order
I ordered in early June. I waited a full month before contacting them because of the 4-5 week shipping time due to covid, but I was worried because my order was still marked as “processing” as if it hadn’t even been shipped yet. They never answered my message. I got a full refund through PayPal today, but still no information as to whether my order will ever be fulfilled. The worst part in all this, other than the total lack of communication, is that I’m still getting near daily promotional emails guaranteeing express delivery. Not sure what’s going on with the company, but it feels a lot like they’ve fully stopped business and didn’t tie up a single loose end.
Response from Minoxidil-Direct.comMay 3, 2022
Thanks for the review. We had shut down for a very long time due to COVID postal delays and non-deliveries. When you last tried to order, our payment gateway was down. However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due. Please contact me [email protected] with your outstanding order and I will take care of it. Kind Regards, Jason Sales Manager
Anon
Jul 21, 2020
Ordered on the 8th of June
Ordered on the 8th of June, was told that 4-5 a week delay was to be expected. After waiting for 5 weeks, I emailed to enquire about my order, I have yet to hear a response from them. I’ve ordered with them before and their delivery time was very quick so I’m assuming they’ve been hit hard by COVID-19. Is there a minoxidil shortage? Unfortunately, I didn’t order through PayPal, so I don’t know how I will get a refund.
Response from Minoxidil-Direct.comMay 3, 2022
Thanks for the review. We had shut down for a very long time due to COVID postal delays and non-deliveries. When you last tried to order, our payment gateway was down. However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due. Please contact me [email protected] with your outstanding order and I will take care of it. Kind Regards, Jason Sales Manager
Sudhir G.
Jul 15, 2020
Should be given a Zero rating and taken…
Should be given a Zero rating and taken to court. My feedback is the same as the others. When placing the order, it mentioned that delivery is 4 - 7 days (which I knew was unrealistic) but after 6 weeks, there is no update. Have send 3 mails to their customer service but nobody has bothered to respond. Since I ordered via Paypal, have raised a complaint with them, hoping that I will get a refund back
Response from Minoxidil-Direct.comMay 3, 2022
Thanks for the review. We had shut down for a very long time due to COVID postal delays and non-deliveries. When you last tried to order, our payment gateway was down. However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due. Please contact me [email protected] with your outstanding order and I will take care of it. Kind Regards, Jason Sales Manager
Jerzy
Jul 14, 2020
I feel they are Scammers
I feel they are Scammers. I tried to process a order. I get a message stating Invalid Payment. I use Pay Pal on line only. Tried to contact them through their contact method numerous times . NO RESPONSE!! They are located in the U.K. with Plant in Florida, NO answer on the phone either just a message mail box is full. I went some where else. More expensive but free shipping.
Response from Minoxidil-Direct.comMay 3, 2022
Thanks for the review. We had shut down for a very long time due to COVID postal delays and non-deliveries. When you last tried to order, our payment gateway was down. However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due. Please contact me [email protected] with your outstanding order and I will take care of it. Kind Regards, Jason Sales Manager
An English C.
Jul 13, 2020
Same reason as all the other 1 stars…
Same reason as all the other 1 star reviews on here. Made an order on the 12th of June, and have had 0 updates on what is happening with it. On their website it is still noted as "Processing". They mention 5-6 week "Lead" times on orders, but to have it stuck at "Processing" for 4 weeks? I emailed them twice about it, with no response, and then another time to cancel my order. Still no response. Of course, they are still able to take your money, and send out Marketing emails. Even one to rub it in and say that my supply should have run out by now... Simply put. Do not order from these guys. You will get screwed over.
Response from Minoxidil-Direct.comMay 3, 2022
Thanks for the review. We had shut down for a very long time due to COVID postal delays and non-deliveries. When you last tried to order, our payment gateway was down. However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due. Please contact me [email protected] with your outstanding order and I will take care of it. Kind Regards, Jason Sales Manager
Richard B.
Jul 11, 2020
Scammers!
Scammers! I placed an order on 9th of June and nothing arrived yet! I have sent 3 emails asking for details and no answer at all but they keep sending marketing emails! Stay away from them and do not order!
Response from Minoxidil-Direct.comMay 3, 2022
Thanks for the review. We had shut down for a very long time due to COVID postal delays and non-deliveries. When you last tried to order, our payment gateway was down. However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due. Please contact me [email protected] with your outstanding order and I will take care of it. Kind Regards, Jason Sales Manager

Minoxidil-Direct.comReviews of minoxidil-direct.com

About Minoxidil-Direct.com

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Minoxidil-Direct.comReviews of minoxidil-direct.com

Minoxidil-Direct.com reviews

Products never arrived

I have ordered an item on 11 June still…

Never shipped my order

Ordered on the 8th of June

Should be given a Zero rating and taken…

I feel they are Scammers

Same reason as all the other 1 stars…

Scammers!

About Minoxidil-Direct.com

About these reviews

More in Salons & Clinics, Florida

Asterom Canes

YM Aesthetics Clinic

vitalredlight.com

Osensia

Minoxidil-Direct.com reviews

Products never arrived

I have ordered an item on 11 June still…

Never shipped my order

Ordered on the 8th of June

Should be given a Zero rating and taken…

I feel they are Scammers

Same reason as all the other 1 stars…

Scammers!