MinitabReviews of minitab.com

It would be nice to have some tutorials with this software after paying 1500.00 for this. The only thing i find is crap from singapore and you cannot understand the people. What a waste of money this has been, No tutoriaks unless you pay another 2-5k....

We were a reseller of Minitab. At one point, we closed sales for Minitab, earning us a commission of $3,000.00+ in total. Their sales account representative requested that this amount be paid in installments, which would be added to our future commissions. After their reorganization in 2024, Minitab still owed us $1,900.00+. However, we were informed by their unethical sales personnel that this balance would no longer be paid to us. We do not understand how an earned commission—one that should have been paid at the time of the transaction—could be considered "expired." We trusted the sales representative’s request to pay in installments in good faith, only to now feel that this trust was misplaced. We firmly believe that these actions do not align with Minitab's values. I have been emailing Minitab executives but have yet to receive any response. I trust that Minitab’s commitment to business ethics will prevail over the deceptive and unethical tactics of this sales representative, who is now assigned to another country.

Products great but licence renewal process has been awful. Change in licence model from concurrent to named user, poor deal. Communication from Minitab account manager has very slow and has required prompting.

Reached out to the customer service 3 weeks ago. So far nobody reached out to me.

The subscription model and the pricing of it does not work for me. I can't justify the cost to me and to classes I would propose to run. Minitab 17 was the last version with a good user interface. The one thing that set Minitab apart for initial phases of data analysis was the ability to tile graphs. It's gone. There is a functional error in the analysis of variability for DOE, first reported in version 13 but still there.

aggressive licensing model change that increase a lot the cost

Aggressive price increases at cost of customer. We have been using Minitab since years. And this year, Minitab decided to move from perpetual+floating licenses to annual+named licenses. The impact of this change is huge for us, and we have been pushed into the corner to accept this. Prices have quadrupled, and sales show no understanding or care to keep us satisfied, but to increase their revenue. I had to get the licenses this year, but I won't play the same game next year.

I downloaded software, a code was given and it didn't work. it said too much time had elapsed. there wasn't a clear way to fix or get new code, no one to call, had to send email ugh. still haven't had time to resolve this.