MinisopuruReviews of minisopuru.com

I haven’t got my order it is still in transit

I haven't received the item yet. Its been almost 2 weeks.

I selected to buy the US adaptor and the order stated EU. When I reached out to ask for a change they told me they could not and that I could buy an adaptor. When asking for refunds I was told I had to receive the product and then pay myself for the return. Then I would get my refund. Terrible consumer experience.

Lamentablemente debo expresar mi total disconformidad con la falta de responsabilidad y compromiso tanto por parte de Minisopuru como de la empresa de mensajería CTT. Realicé una compra confiando en que el producto sería entregado en tiempo y forma, aportando desde el primer momento todos mis datos de dirección correctos. Incluso, me tomé el trabajo de comunicarme vía SMS para facilitar la entrega, ofreciendo información adicional para evitar cualquier inconveniente. Sin embargo, ni la empresa vendedora ni la transportista han mostrado el más mínimo interés en contactarme o dar seguimiento a la entrega pactada. Esta actitud refleja una alarmante falta de atención al cliente y seriedad en el cumplimiento de sus compromisos. Espero que este comentario sirva para advertir a otros compradores y que las empresas involucradas tomen conciencia de la importancia de ofrecer un servicio profesional y respetuoso hacia sus clientes. Regrettably, I must express my complete dissatisfaction with the lack of responsibility and commitment shown by both Minisopuru and the courier company CTT. I made a purchase trusting that the product would be delivered in a timely manner, providing all my correct address information from the outset. I even went to the trouble of communicating via SMS to facilitate delivery, offering additional information to avoid any inconvenience. However, neither the seller nor the carrier has shown the slightest interest in contacting me or following up on the agreed delivery. This attitude reflects an alarming lack of customer service and seriousness in fulfilling their commitments. I hope this comment serves as a warning to other buyers and that the companies involved become aware of the importance of offering a professional and respectful service to their customers.

NEVER GOT THE ITEMS - TOTAL FAILURE SO FAR!

I ordered the hub on April 9th and here I am on April 20th still waiting for it to arrive. Shortly after placing this order, my credit card was hacked with multiple unauthorized purchases. I cannot prove this company or their web site was the source of the card compromise but it was the only purchase made with the card at the time of that breach. Update: I did finally recieve the hub on 4/24. I am very happy with the hub, but also very unhappy with the slow delivery and the compromise of my credit card number. I frequently do business on-line with many different companies, but have had no problem using my credit card with any of those companies prior to and since my hub order. If the company had let me know up front that delivery would take over two weeks I likely would have been patient with that. USPS, UPS and FedEx all provide estimated delivery dates, but the Royal Mail tracking used by the company provided no such information. It was especially annoying for Minisopuru to contact me for a product review 4 days before the product arrived. At that point I had no idea if and when I would receive my order. So, in conclusion they make a great product, but provided a poor purchasing experience. The review asks about my experience and the one star accurately reflects what I experienced.

Im still waiting for my order until now

No me ha llegado mi producto desde el 3 de abril, ya es dia 11 de abril