Minimalist DesignsReviews of minimalist-designs.com

Really great product and attention to detail as well great customer service, I would recommend!

It was fine , arrived one day late for Christmas, I think you were swamped with orders!

beautiful ring!! came very quickly considering it wasn’t local, seller was quick to respond, gave me options and was incredibly nice

This seller was super patient and friendly with every single question that I had. The shipping was quick and the actual ring wow just beautiful. It fit perfectly and was so amazing.

I had a fantastic experience with Minimalist Designs. They listened to every little specification I had in mind, and executed them all beautifully. I love my ring and wear it every day! Thank you so much!

It's a wonderful ring. My brother loved it when he got it for his birthday. It was wonderfully crafted, and arrived quickly from the time ordered.

I have been consistently amazed at the quality of Minimalist Designs products, and the superior level of customer service. I received my second custom ring from them a short while ago, and it's absolutely beautiful! The crisp and clear 3D engraving of my family's crest, reproduced from a design I submitted, is just perfect, and I could not be happier. I highly recommend MD for your custom designed jewelry!

After a few initial design exchanges, we ordered a family crest ring with Minimalist Designs on December 5, 2020. Order #2884. At that time there a published production time was and still is 8 to 12 days. It was paid in full ($1,250) and changed against our MasterCard account on December 8. We approved the design on December 18th and were told we would receive a photograph of the ring before shipping due to several problems in assuring the design was correct. We waited three weeks and then inquired again...and again..and again. Finally, they responded on. January 11th saying the ring was in "quality control" and would be "shipped out very soon." We requested the photo again. On the 13th they said we would receive one. I have since attempted to contact them three additional times and have received nothing in reply. Nothing. We now have reason to believe this may have been a fraudulent transaction and question not only the receipt of a quality ring as ordered, but also the security of our $1,250 payment. We filed a complaint against them with the better Business Bureau of Richardson, Texas on 1/22 and notified them today that we are preparing to take immediate additional action, beginning with a fraud complaint through MasterCard. I was encouraged by their product reviews, but should have looked longer and I would have found that they have a history of customer service and communication problems. At this point I have reason to believe our issue is actually much greater. Another customer posted an almost identical review a few days ago. If they resolve this issue quickly I will, post a followup.