MinicubezReviews of minicubez.com

Took over 4 months to receive my product and have been trying to contact them for about a week because I was never given instructions. I don't see them ever responding, to be honest, as this is a simple request (literally just send me my pdf lol)

I ordered the custom car and was falsely advertised delivery time. When ordered I was under the impression an extra 2 weeks was needed for designing. So I expected a month before product was in hand. However, after tracking the package for a month and nothing being shipped. I noticed it said ~70 days until DESIGNING started. AND a prompt to pay an extra $49 USD to expedite it. When I contacted the company I got nothing but "we are back logged" and I am unable to cancel and refund my product. DO NOT ORDER CUSTOM BUILD FROM THEM!!!!! FALSE ADVERTISEMENT.

SCAM - so disappointed. Like many others, l ordered way before Christmas, (7th December) taken in by the ‘fast shipping’ and ‘get before Christmas’ messages all over their website. This was a loved one’s main present and pricy. Very quickly received a shipping notification. Then when l checked after not receiving, they said it was automated and still weeks to go. It’s now April, and still hasn’t entered design stage. They refuse to refund saying l agreed to this crazy shipping, and now reading other reviews, it’s clear what I’ll receive will be garbage. Absolutely gutted.

My son ordered one of these kits for me as a gift (not a custom one, just one from the options on the website) in November 2025. Like many others the communication received was non existent. My son received an email saying it was a custom order and was in the design stage (it wasn’t a custom order). It finally arrived mid March, almost 4 months for a non custom order. There is a QR code for the instructions but this only goes to a static site. I emailed explaining this issue but to date no response. I tried online chat and had a reply asking for the link which I sent but I have been ghosted since. I was going to have a go at building it and haven’t opened the packet yet but am expecting to be disappointed again after reading the reviews about poor quality and inadequate pieces so can’t be built. My son is gutted, it’s the first gift he purchased with his own money for me and it seems like he was conned.

I ordered a custom Lego-style car in early December 2025, expecting the ~3 months wait they advertised somewhere. By March, I’d had zero updates. After chasing via live chat (seemingly the best way to get a response), I was told it was delayed due to "out-of-stock bricks"… which is funny, because nothing about the final product suggests anything special was included, so they were either stalling or actually ran out of some common piece. After I threatened to refund if it didn’t arrive by the end of the month (because 4 months + no updates is taking the piss), it showed up a couple of weeks later out of nowhere. Packaging looked decent initially, but the actual parts were inside a cheap, nasty plastic bag. Then was the QR code saga. One took me to their website, love that. One took me to a dead page. The instructions (which yes, are accessed through a QR code) didn't work on my phone, but did on my computer. Either way, some steps feel spaced out for no reason, certain parts should get placed before others, it just feels like the (possible) person making these hated me. The main issues came when I had a white colour piece for the rear plate instead of yellow. On the roof, they made me try to attach a piece to basically nothing, meaning I'm considering that as my AC, which is a nice upgrade from the real thing. Wheels don't stay on since the connector part is incorrect, meaning any sudden movement, and the wheels give up on life as the car begins sliding along the chassis instead. And the cherry on the cake?, one rim is different from the others. Upon looking at the website again, images show a bunch of similar looking people holding packages, probably AI. Also, a 4.9-star rating is insane compared to Trustpilot's, and should not be trusted when some images look almost the same, just a different background. My custom Suzuki Alto looks more like a Suzuki Swift that had a rough night considering the missing wheels and hole in the roof. I get custom orders like this will take time, but when you get no updates and poor quality, as well as probably being made primarily by AI, there's just no reason to recommend.

Ordered it from Dec 2025 and received 3 months later, the product is totally poor quality and nothing like my car, totally scam.

SCAM! Took 3 months of terrible communication to receive a product. No instructions, no support. No refunds. You will regret any interaction or purchase with this company!

I waited since November (understandably as it’s being custom made) communication was poor, and the final product turned up missing parts so it was half built I got in contact with the company and they never responded.