Colton
quick response and solved my issue
quick response and solved my issue
Response from MinehutMay 15, 2023
Thank you so much for your feedback!

Minehut is a service providing free Minecraft server hosting. Everyone deserves to have fun on Minecraft, that's why Minehut makes it extremely easy to quickly and easily start up your own Minecraft server without any of the annoying hassles.
Minehut (minehut.com) has 522 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Colton
quick response and solved my issue
Response from MinehutMay 15, 2023
Thank you so much for your feedback!
TBA L.
Thanks for hosting minecraft, minehut hosting is growing your server in minutes!
Response from MinehutMay 1, 2023
Thank you so much for your feedback!
Philipp A.
If you're joining a minehut-server minehut tells you that they are very special because of there very good lag free server which you can access with "no annoying queues". It would be great if this would be the case but it isnt. Im running a paid server and since thursday or friday i need a minimum of 2-3 hours to reach my server because im in queue. Me and my friends are working, and these 2-3 hourse per day waiting to play are the 2-3 hours we actually have to play anything. So im paying minehut to get a lagfree, queue-free server and this is just not happening. And in addition to that, i got the same problem as the reviewers before me. The Mail-support is something between "we are sorry" and just generic answers. Even if this isnt enough. Today is some kind of maintenance, on their site they write you can check the socials on twitter but the last post is 10 day ago. Seems like twitter is just used to post crap updates about ranks/skins and things you can make money with.
Response from MinehutApr 25, 2023
I'm sorry to hear that you are unhappy with our servers. We are currently working on getting them back online. We do not typically have system wide lag or long queues, this is due to the maintenance we are performing to improve our server infrastructure. If you check the #announcements channel in our Discord you will see several updates with the past few days. Discord is where we direct all users to find updates on any changes made to our platform.
SeaLifeGaming
Originally before minehut updated, before the whole queue, and rank update i would've rated minehut a solid 3. but since there crappy update I would rate minehut a negative number if I could. Not only do their servers SUCK, and I mean SUCK. they crash 24/7 (even with paid servers) I fully recommend going to Bloom Hosting instead of paying 30$ a month for a paid server on minehut and then waiting an entire hour just to start your server. - also minehut don't even bother replying I don't wanna hear your dumb message about how you're so sorry. Your update is crap and it's made your hosting service even more crap than it used to be. I've been a user of minehut since, Nov 12 2019 and honestly, I'm disappointed in this hosting network. They used to actually care about making a fun free hosting service for players but now they are just money-hungry, that's basically all they want now. They don't give a damn about your experience anymore lmao.
Response from MinehutApr 25, 2023
I'm sorry to hear that you are upset with our update. We are not completed with our work yet which is why the servers are not working as intended. If your server has been crashing prior to this update, or after it is completed, please send us a support ticket so we can investigate what is causing it.
Alex S.
I had a very strange problem on my server that they haven't really seen before and they helped me out and now everything works great!
Response from MinehutApr 17, 2023
Thank you so much for your feedback, happy to hear we were able to help!
Jacob K.
Josh is an amazing support person, good experience with no rudeness just polite and responded very quick!
Response from MinehutApr 7, 2023
Thank you so much for your feedback!
Shark B.
Complete scum of a company Scammed people out of thousands of dollars by removing paid ranks and giving a little <3 next to their name instead, and change ranks to monthly costs just because they technically can from their trashy TOS. Admins are lazy and refuse to do their jobs, will sometimes say they will look into things and proceed to ghost you for months They flag bad reviews on trustpilot to hide them so people don't see how scummy they are Automated responses to the reviews, they completely ignore the community, muting anyone and everyone who speak out about any updates they make until people give up Would not recommend, don't use this host
Response from MinehutApr 5, 2023
We're sorry to hear that you are upset with our recent rank changes. Reviews left here are not viewed by the teams that manage the rank changes, so we recommend providing your feedback in our Discord channel. Our responses are not automatic and are written by our Support team, as these reviews are meant to rate service provided by that team. Also, we do not mute users for discussing the rank changes, only if they spam or violate another rule.
OggiFnogg
payed a couple hundred dollars for ranks, ranks told me i will be able to advertise once every 6 minutes. Now it has been changed to 2-3times a day (it cost me 120 dollars per rank, and i bought a couple)
Response from MinehutMar 30, 2023
We're sorry to hear that you are upset with our recent change. Please reach out to our Support team or add your feedback to our Discord channel. Our team is reviewing all the feedback that is posted in the Discord. Reviews left here are not viewed by the teams that manage the rank changes.