Minehut is a service providing free Minecraft server hosting. Everyone deserves to have fun on Minecraft, that's why Minehut makes it extremely easy to quickly and easily start up your own Minecraft server without any of the annoying hassles.
Minehut (minehut.com) has 522 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
minehut.com
Website
minehut.com
Category
Gaming
Location
Santa Monica, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 94% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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This company cannot pay to remove reviews or change its score.
We're sorry to hear that you are unhappy with our free server plan changes. Hosting free servers is very expensive for us as a business and we have had to add limits to them in order to continue providing a hosting service for our users.
BI
Bigmancozmo
2 hour time limit + can't even download multiple files at once
Minehut used to be a good free server host, and I'd always use it. But recently, they've been starting to treat free users horribly. First, they added an 8 hour time limit. I was fine with that. But then they changed it to 4 hours. Then 2 hours. And then, when I went to switch my server to anything other than this junk, they don't even let you download multiple files at once!
Edit: after getting one of Minehut's blatantly copy + pasted replies, I just have one thing to say: Let us switch server hosts. What you guys are doing with the "free users can only download one file" thing is messed up and just to keep people like me on Minehut. If I'd known Minehut would become this horrible, I'd never have made a server on there. I want this changed, before I delete my servers and leave Minehut for good.
Response from MinehutJan 8, 2024
We're sorry to hear that you are unhappy with our free server plan changes. Hosting free servers is very expensive for us as a business and we have had to add limits to them in order to continue providing a hosting service for our users.
MD
Mr D.
Complete Disregard for Serious Complaints
I am writing this review with immense disappointment and frustration after my experience with Minehut's customer service, or the total lack thereof. Having faced a serious issue of fraud on their platform, I reached out to Minehut's support team not once, but twice, with detailed emails outlining the misuse of my account and server, backed by concrete evidence and screenshots. To my dismay, both of these critical communications have been met with what can only be described as a disheartening silence.
Understanding the constraints of the holiday season, I expected some delay. However, what is inexcusable is the complete absence of any form of acknowledgement or response, even after their official business hours resumed. Minehut claimed that some agents would be available during the holidays, yet it appears this was not the case, at least in my experience.
This lack of response has not only left me in a state of unresolved distress concerning the fraudulent activities on my account but also questions the credibility and reliability of Minehut's customer support system. What value does a support team hold if it fails to respond to urgent and significant issues like fraud and breach of terms of service? The situation raises serious concerns about the platform's commitment to its users' security and well-being.
Minehut's disregard for a situation involving financial loss and intellectual property theft is not just disappointing but alarming. It reflects poorly on their operational ethics and customer service standards. One would expect a platform of Minehut's stature to be more attentive and responsive, especially in matters that directly impact their users' interests and rights.
In conclusion, my experience with Minehut's customer service has been nothing short of a nightmare. It's a stark warning to current and potential users about the potential challenges they might face should they ever need urgent support. I sincerely hope that no other user has to go through the ordeal I am currently facing, and that Minehut takes immediate steps to address these glaring deficiencies in their customer support system.
Response from MinehutJan 6, 2024
We're sorry to hear that you have had such a bad experience. Our staff has responded to all of your emails with follow up questions but you have not responded back to us with those answers. Please check your emails so we can continue to assist you.
HS
Henry S.
No file access after time limit and no join requests.
You could make access to the files after the time limit that they dont need to wait 10 hours to downlaod their world to maybe falix, godlike or aternos or install plugins. Without the world if you want to play you can't even use singleplayer or build the spawn or something.
And you could add join requests that you can send them to friends and if they click them they join your server.
If you say about the cost what if you use external drives and only one server that manages the files
Response from MinehutJan 3, 2024
When a server is online on the dashboard, it is also online in-game, this means that we would still be running free servers which is an additional cost for the company. Please share your feedback and suggestions in our Discord channel so our devs can review them.
JP
Jayden P.
And this is why I prefer Bedrock Edition.
This hosting service single-handedly is why I prefer Bedrock Edition over Java Edition. I can't even join servers I made! Please, don't use this. I wasted a significant portion of my day with this. How are you guys not bankrupt yet!? An average rating of just 2.7/5 AND crappy services.
Response from MinehutJan 2, 2024
We're sorry that you have had trouble joining your servers. You can reach out to our Support team for assistance.
RC
Red Circle Guy R.
Minehut deserves to die
Most servers are p2w generic garbage made by 2 guys high on drugs in a basement, the staff mute you if you are not ranked because "poor people don't get free speech", they claim the server is a garden and that I'm just some troll not allowed in after I told 2 kids who were arguing to "shut the f up" because this chat filter is so dumb, it doesn't even let us say "chess extra" because "woops I forgot that s ex was in there guess my four hour long essay is ruined". the sponsored event stuff also suck. overall would not recommend i hope minehut and the company that owns it goes bankrupt
Response from MinehutDec 28, 2023
We're sorry to hear that you are unhappy with our servers. Our moderation team does issue punishments against players that violate our rules, but you are always welcome to submit an appeal for any punishments you think are unjust.
MZ
Matthew Z.
Minehut needs to let us access our files!
The new changes are terrible for players with free servers, So at least let us switch to a better free host without the stupid file download limit.
Some of you say, "Use the plugin its not that hard." Then tell me, what was the point of the file download limit?
It's obvious that they want to restrict people from leaving the host and instead by their new SUPER CHEAP PAID PLANS
Response from MinehutDec 26, 2023
We're sorry to hear that you are unhappy with our free server plan changes. Hosting free servers is very expensive for us as a business and we have had to add limits to them in order to continue providing a hosting service for our users.
DU
DuckyProgrammer
Amazing servers, support, and protection
Very fast support team, servers are powerful, good protections like IP spoofing. Reasonable server specs and features for free servers. Upgrade if you want more features. Support and moderation team is phenomenal and works very hard to keep people safe and keep Minehut clean from inappropriate content. I recommend this service to others.