MindgraspReviews of mindgrasp.ai

Absolutely crap App with complex cancellation step. The App is total garbage. It doesn't have any AI capability.

Used it for schoolwork in 2024. And cancelled my subcription thereafter since I no longer had use for it. Now on January 1st I get a monthly charge out of nowhere. Scam. They also make it very difficult to cancel the subscription trough their site, but I managed to do it, it will also not let you delete your card information. I deleted my info through google, hope that works. I have heard others with similar experiences. Stay away!

SCAM!!! I only wanted to try free version, and after 10 min I tried to cancel. They have a veryyy long process for canceling, which ended at a form. I sent it, and they sent me an email says they will get back in 24 hours. After 2 days I tried again, and the same thing. They got the money and I am dealing with banks right now.

Mindgrasp charged our dormant accounts (cancelled in 2023 with explicit "successfully cancelled" confirmations—screenshots attached) multiple times in Dec 2025/Jan 2026, totaling over $36 across three unauthorized hits. They bypassed outdated payment methods to access current card info without permission, despite no account activity for years. We've sent multiple emails (Dec 2025 through early Jan 2026) demanding refunds and data deletion—no replies. Logging into profiles offers no self-delete options; it just loops back to their unresponsive support inbox. This forced us to dispute charges with banks, cancel cards, and deal with huge stress/inconvenience. Matches dozens of similar complaints—feels predatory. Avoid at all costs; better AI tools exist without these billing traps.

Did not respond to my email when I cancelled my free trial before the date. No refund. Still no cancellation. No reply from their end. DO NOT SUBSCRIBE WITH THEM.

This service is a scam and fraudulent, I cancelled my subscription with them 2 years ago cause it wasn’t useful and after 2 years they charged my account, reactivated my subscription without my authorization. I tried reaching out to customer service about this issue 4 times so far but no response. It’s frustrating this is happening to a lot of people and nothing is being done about it. I’m thinking of gathering a case of fraud or violating the FTCs click to cancel rule. Their products aren’t worthy so they steep to this level to steal from people to get money.

Signed up for the free version. Used it for a bit. It was helpful but didn't do all the things I thought it would so I cancelled the subscription. Cool beans. Check my bank the month after. Ive been charged for the month prior and this month. Instantly log in and start emailing them. They apologise and refund. Phew. Next month the same thing. I get another charge. Log into the account, completely delete and get rid of the account Delete everything. More emails. Sorry we cant refund you. More emails. Fine we'll refund you and deactivate your account have a nice day. And then lo and behold today on the 2nd of January ive been charged yet again. At this point I think I need to get a new card or somthing because this is disgusting

It is IMPOSSIBLE to cancel your subscription; there is no way to remove your information or delete your account, or even pause your account. If you want to unsubscribe, you have to email support, which does NOT reply at ALL. I've emailed them about 10 times and even tried reaching out via LinkedIn, and never got a single response or any form of acknowledgement. Even if you have cancelled, they could still charge you randomly, months or even years later. It's unnecessarily complicated and incredibly misleading. Avoid it at ALL costs. I had to cancel my card and get a new one because Mindgrasp AI refuses to let me cancel the subscription or delete my payment information, or even reply to my emails. What a deceitful, misleading, ANNOYING, and borderline illegal way to conduct business. There needs to be serious legal action taken against these scammers.