MindgraspReviews of mindgrasp.ai

It's a scam. I've canceled my subscription since June last year but to this day I still get invoices and receipts and that's after going through the cancelation form twice and emailing them. They NEVER respond and just take your money. DO NOT sign up or try their free trail

It's a scam, they charge you during the free trial and are impossible to cancel. The only way to get them to stop charging you is cancel your bank card and get a new one.

I cancelled my subscription but was still charged afterward. I contacted support asking for a refund and removal of my card details they claimed cancellation was confirmed, yet my payment info and subscription were still active on the site. This feels very misleading. honestly, DONT EVEN TRY THEIR FREE TRIAL

Total SCAM They charged my card when I had already tried cancelling, not even 3h after they charged it i reached out. To this day they have not processed my refund nor do they reply to my emails.

DO NOT PURCHASE THIS APP. It is completely useless for building study guides from lectures and the cancellation/refund process is awful. Despite multiple attempts to cancel through the app and emailing the address provided, I was still billed for annual subscription and have to go through my credit card for a refund.

Avoid at all costs! I originally signed up and choose to pay for a year up front as i had seen some use for it, however the following month another payment of a full years subscription was taken again, it appears that this was mistaken for the monthly subscription and this payment would continue to be taken, I emailed multiple times and no response whatsoever, had to cancel to stop these huge payments and still awaiting a response, avoid!

It's okay in general, but the point being basically if you log in with google account (which is requirement) you set up yourself from the start to doom. Without your consent or choosing anything they will take your money via google pay via google account and you cant refund because they do not respond, cant delete account,cant cancel subscription which you did not signed up for either way so your best bet is to cancel the card and get on with your life.

Sign up if you never want to see your money again. Wouldn’t even read any of my files, tried to cancel before trial expired, as they don’t refund after trial expires, only emailed me back SEVERAL DAYS LATER after trial had expired so they wouldn’t refund me. Tried to explain multiple times that I sent the cancellation request before trial period was over and got ghosted. Finally writing this review after a MONTH OF EMAILING with minimal or no responses. Absolute joke app with even worse customer support.