MindgraspReviews of mindgrasp.ai

I signed up for a trial thinking it was a standard service, but Mindgrasp has the most anti-consumer terms I’ve ever seen. The biggest red flag: Their Terms of Use (Section 11) actually BANS residents of California and New York from using the service. Why? Because those states have strong laws that would force them to offer easy, one-click cancellations. Instead, Mindgrasp forces you to email support and wait up to 7 business days to 'process' a cancellation—all while they keep your card on file and maintain a 'no refunds' policy. They also claim a 'perpetual and irrevocable' license to any notes or files you upload. If you are a student or professional who cares about your intellectual property or your right to a simple cancellation, stay away. There are much better, more ethical AI tools out there that don't treat their users like hostages. UPDATE 22.12.2025: After posting this, Mindgrasp reached out to me directly. They confirmed my data erasure and a 'refund' (which I had already secured by blocking them through my bank). Notably, they also offered me a $50 gift card on the condition that I remove this review. I am keeping this review at 1 star and refusing the gift card. I want to warn others that a 'resolution' offered only in exchange for deleting a negative review is not a sign of good customer service—it is an attempt to buy silence. The predatory terms in their contract (like the manual email-only cancellation and geographic bans) remain a trap for most users. A company that only respects your rights when publicly pressured is not one to be trusted. Stay away.

This is a scam I tried to cancel my subscription before the three day trail and they never canceled it. They charged me 189$ and I have been emailing them for about 2 weeks just to cancel my subscription but still no response. Do Not Sign Up for free trial!

These guys are scammers. I cancelled their service more than a year ago and they are charging my card all in sudden. When you login to their page and try to cancel your service, they will redirect you to their plans and will never allow you to do so. I’ve sent them multiple emails and never got a reply for more than 14 days. Never subscribe to their service unless u got a disposable digital card

it's a literal scam, you can't cancel your subscription after your trial, there is simply not an option like that, you can email their support to cancel but they will never answer. DON'T USE IT

Complete scam of a company. They create many deceptive loopholes so you are not able to cancel your free trial, and then they tell you to email them to officially cancel your subscription but they do not answer! They will immediately charge you for an annual subscription which for me was $70. They haven't answered me and I will be in contact with my bank. They pay for fake reviews as well so do not listen to anything positive as every real user has had the same experience as me. Very sad to do this to college students who just want a study tool and most likely dont have much money.

an absolute scam.

ITS A SCAM!! I signed up for a free trial since it’s required for you to use their services. No problem I thought. I WAS WRONG!!!! I didnt like it and as I tried to end my free trial in the HOUR of me signing up, I kept getting booted from their website. I emailed them the same night incessantly to no avail. No help from their supposed “Customer Service” email. Imagine my delight to see OVER 100$ TAKEN from my account. Conveniently, I was then able to “cancel” my subscription AFTER being charged however, even that was a LIE. Again, after trying to cancel my subscription, I was told that in order to CONFIRM MY CANCELLATION I had to email them AGAIN. So of course since their piss poor service is non existent, they still have my bank information on file. SCAMMERS THROUGH AND THROUGH. Quizlet would NEVER do this.

This website is a scam. Had to freeze my card because they were charging me after I cancelled the free trial. Stay FAR away from this website