Nancy Velie S.
Ordered a one-time order of creatine…
Ordered a one-time order of creatine and started getting repeat orders and was charged for them. No return phone call. US postal won’t deliver to address on package (what does that tell you?). Having to take it to UPS where no Guaratees. Tried to get a hold of them but no response. Felt scammed….
Response from mindbodygreenJul 22, 2026
Hi Nancy, Thank you for taking the time to share your experience. We're sorry to hear you've been left feeling this way, as that's certainly not the experience we want anyone to have. We'd really appreciate the opportunity to look into what's happened with your order, subscription, and the delivery issues you've mentioned. We'd also like to investigate why you haven't received a response after trying to contact us. Please reach out to our customer support team at [email protected] with your order details, or reply to any previous correspondence, and we'll work with you to review your account and help resolve this as quickly as possible. We value your feedback and hope we can make things right.



