Sonja
Lied to and sent wrong size a month and half after ordering
I have never been so disappointed in a company! They lied to me numerous times about my order and it was a small instead of one size fits all. It took a month in a half to receive. I placed an order on December 13, 1999 for a tan one size fits all serpa cardigan. This was supposed to be a Christmas present for my daughter. The email said I would receive an email with tracking info when the order was shipped. After a week and I still had not received an email, I contacted them. Why would it take that long to process an order of one item? They wrote me back and said there was a delay beyond their circumstances and would ship out quickly as they could. I contacted them a second time to make sure it was going to arrive by Christmas. I was told it would ship the Saturday or Monday before Christmas. Christmas comes and goes and no package. I message a third time. I told them if they could not send me my order shortly I wanted a refund. They said it would mail out the week of December 30th and tried to blame the hold up on the USPS. I tried calling but mailbox was full. I finally received my order January 24, 2020. I ordered a one size fits all and it was labeled a small. For the price, the quality wasn't what I expected at all. Don't bother ordering from this company. It is a waste of time!