Milgard Windows & DoorsReviews of milgard.com

Not very satisfied with recent purchase of Milgard French Doors. Mine don’t seal shut unless locked (it takes the add’l lock points get the doors to seal fully against the weather stripping). A svc order was entered, and the tech arrived on time and was courteous and professional & made some minor adjustments, but in the end informed me that they were “vinyl doors and you just have to expect that”. I won’t buy Milgard doors again or recommend them to anyone.

* Poor workmanship * No support on warranty * Repeated requests for help, go unanswered *Over 20 new windows and two sliders purchased from Prescott Valley manufacturing site, local resident gets shunned Detail; We live in Prescott, Milgard has a factory in Prescott Vallet, 20 minutes away. We had a great contractor and his team do a whole house renovation 11/21 - 04/22. 1. Windows and doors took months, yes I get supply chain 2. Windows showed up with missing windows, had to be reordered 3. Windows upon arrival had no screens, reordered 4. Screens arrive, non of them fit, reordered 3 times before they actually fit 5. Every window did not have "airtight" fiber. Every window had to be taken apart to install 6. Springs inside windows were not adjusted, had to be adjusted post install 7. Three (3) windows, keep in mind these are factory new, within three (3) monthsbof install, seals broke, fogged up. It is Nov 2022 still not fixed 8. Two new sliding doors installed, one is so wacked, my wife can hardly open. Second in master bedroom slides beautifully, but will not close completely. Parts ordered, two+ months ago (straightens) need to be installed retrofitted because doors bow in heat and cold No contact from them and I am local!! DO NOT BUY

We've recently had Milgard Ultra windows installed. So far we're very happy with them and the small amount of service experienced to this point. The windows themselves have been a huge upgrade compared to old single glazed (pane) windows in both energy efficiency and noise. We opted for a sound package with dissimilar glass (one pane thicker) and they are pretty quiet. We do wish they'd update the hardware on the Ultra (offer recessed pulls similar to the Essence line, update camlock) and offer matching insect screens to Black Bean. The really need to offer simulated check-rails in the Ultra (they do offer in the cheaper Tuscany lines, so easy fix guys). If you have to have a casement for egress, it's hard to match your other slider or single hung windows. I wish they'd offer double hung in Ultra as well. If they had the aforementioned, I'd give 5 stars! Their service guys had to come out a few times to get a few insect screens to fit better and perhaps they should have closer inspections before leaving the factory (a few messy silicon dabs here and there). But again, overall a huge improvement and we're very happy. Hopefully they'll last a very long time.

Warranty is terrible. My home was build I 2007/2008 but since I am not the original owner warranty doesn't work anymore. 10 years from installation - Anderson gives you 20 years.