Miles Franklin Reviews | Read Customer Reviews of milesfranklin.com

Miles FranklinReviews of milesfranklin.com

2.65 reviews
Investments & Wealth
Twelve Oaks Center Drive 801, Wayzata, Minnesota

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Miles Franklin

About Miles Franklin

Miles Franklin Precious Metals is a family-founded dealer serving clients since 1989. We offer gold, silver, platinum and palladium coins and bars to clients across the United States and Canada. Over the life of the company, Our clients have purchased $15 billion in metals since 1989.Our brokers work directly with each client. We explain options, answer questions before orders are placed, and help clients choose products that fit their goals, whether for physical delivery or secure storage.We are headquartered in Wayzata, Minnesota, with an additional office in Boca Raton, Florida. We offer storage options for clients who prefer not to keep metals at home and help clients purchase eligible gold and silver for self-directed precious metals IRAs.We believe informed clients make better decisions. Miles Franklin Media produces Little by Little with Andy Schectman and The Real Story with Michelle Makori. You can find these free programs on YouTube, where we explore money, markets and precious metals.We welcome your feedback and read every review. If something fell short of your expectations, please contact our team so we can address your concerns. We value the opportunity to earn your trust and build lasting relationships.

Miles Franklin (milesfranklin.com) has 5 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.

Also known as: milesfranklin.com
Website: milesfranklin.com
Category: Investments & Wealth
Location: Wayzata, Minnesota
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: April 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Miles Franklin reviews

Showing 2 reviews with 5 stars · Clear filters

Hi T.
Dec 4, 2025
I have been doing business with miles…
I have been doing business with miles franklin since 2021. an exceptional company. i dealt with two brokers, the current being joshua schechtman, Andy's son. i really like and trust him. my portfolio has increased 29% . The bad reviews seem like people who don't know how to do business with a silver company IMHO. You need to have your money in on time and doing this electronically is better than trying to send a check. It does take a couple weeks to get your silver or gold, who cares once you've locked in the price?
Response from Miles FranklinOct 6, 2026
Thank you for your trust in Miles Franklin and your kind words about Josh. I’m just seeing your review, as we hadn’t yet set up access to manage this page, but I didn’t want your thoughtful feedback to go without acknowledgment. It means a great deal to hear that you feel comfortable and well supported by our team. Zhanna Schectman, VP
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Judy K.
Dec 24, 2020
Miles Franklin Is Stellar
Miles Franklin is stellar. Kathie Bortnem is a skilled, devoted professional. She is also warm, patient, and helpful. Sure, she sells precious metals. We also discussed depositories. To cut shipping fees, she grouped purchases going to a Canadian vault. Her networking jump-started my sluggish IRA custodian. I felt like beloved family. Laura Waters told me about shipments; they are discreetly marked and remarkably secure. Joel Kravitz and Jackie Dahl helped with Canadian vault contracts and payments. Everyone at Miles Franklin makes me feel special. I hope President Andy Schechtman feels very proud. I happily recommend Miles Franklin. They offer great prices and decent, professional, efficient people. I feel blessed to have found them.
Response from Miles FranklinOct 6, 2026
Judy, I’m just seeing your lovely review, as we hadn’t yet set up access to manage this page. Even though time has passed, I wanted to thank you personally. Your recognition of Kathie and the other team members means a great deal. Making clients feel supported and valued is exactly the experience we want to provide. Thank you for your trust and recommendation. Zhanna Schectman, VP
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