Kevin T.
So far so good
So far so good. The accuracy is as advertised. The history and ability to sync to the app is was a huge factor for me purchasing the PrecesionX.

Mileseey Tools is listed under Tools & Equipment.
Mileseey Tools (mileseeytools.com) has 152 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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152 approved reviews, newest moderated first
Kevin T.
So far so good. The accuracy is as advertised. The history and ability to sync to the app is was a huge factor for me purchasing the PrecesionX.
Jamie S.
Delivered as described.
Erland J.
Works faboulus
Jordan
Spend a lot of money on a tool from here, almost £300 to be pricise, never recieved and no refund or reply. It’s been well over a month. PLEASE DO NOT BUY INTO THIS BRAND NO MATTER HOW GOOD THE TOOLS LOOK!!!!!
Response from Mileseey ToolsMar 17, 2026
We are deeply sorry for the frustrating experience with your order, and take full responsibility for the delayed delivery, lack of communication, and slow resolution — this falls far short of our service standards. We failed to properly manage your order and keep you updated throughout the process, which was a critical mistake on our end. We have processed a full £300 refund for your order, and are already improving our order management and customer response processes to prevent this from happening again. Again, we are truly sorry for the disappointment and hassle we’ve caused.
John C.
Got the thermal image gun and it works great for what I use it for being a plumber,I see alot of bad reviews which is mainly for late shipping and no customer service but saying that I did have to wait a little longer than I thought but as soon as I contacted them they got straight back to me to explain why there was a delay so I've no problem with that at all,great wee tool and the customer service was great too so stop moaning folks
TW
I have yet to need customer service. The equipment so far works as stated. The original delivery time was way too long though. Which makes me think there is a very small inventory. So fr it seems to be a great product. We'll see if and when customer service is needed.
Neminder
Order process is very straightforward. Once products arrive they are quality. Main issue is the shipping process, which takes forever and at times days turn into weeks plus. This element of the process needs a massive improvement.
Veronica E.
Don’t buy from this company, especially as a gift for someone else! Their customer service is extremely slow to respond and the company has no empathy or morals. I was pushed ads for their products all holiday season and decided to invest in, what I thought was, a nice and upscale Christmas gift for my husband. I ordered it in time for him to open on Christmas, and he decided against keeping the product due to the cost and little use for the products features. I reached out to the company and was basically told I was SOL because it was out of the return window by 11 days. The item was completely unopened and had been wrapped under the Christmas tree for over 2 weeks of my “return window”. So I would’ve had no option to return within 30 days of purchase because I was not the recipient of the item. So disappointed and in today’s economy it’s disheartening that all this company cares about is taking your money and their own bottom line. Mileseey Tools - do better! And at least have a better return policy for the holiday season.