We are Mila Rosabella. A fashion brand established in late 2018 utilizing the most modern printing technology to create the most comfortable Sweatpants that look like your favorite jeans!
Milarosabella (milarosabella.com) has 394 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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JUDY L K.
I ordered two pair of the sweat jeans. One small one XS to see what fit the best. I received two pair of XS and the color was not at all what the picture looked like. I followed instructions to receive a refund - but I have not received any correpondence. Is there a phone number for customer service????
Leigh B.
Size was not accurate and I received no response from my numerous emails about how to return. Don’t order if you want flexibility to return in case you don’t like or they don’t fit.
Sheila B.
Same experience as everyone else. I ordered a medium because that is what I wear in everything and they were too snug. No Big deal I thought. I will return them and get a large. I have emailed several times per their instructions in order to get a return label, but they simply will not respond. I liked the jeans well enough, and I would have ordered another pair had they allowed me to return them.
Nelson R.
Bought several sizes and went to return. All we want is to find out where to return our extra items. Phone number - NOPE - (its a telemarketer number) Email - NOPE - They have not responded in over two weeks to our constant emails Contact Form - NOPE - We have filled out over 6 of them - NO RESPONSE. The clothes are decent - BUT DO NOT TRY TO RETURN ANYTHING
Joy R.
I ordered pants that are way too small and short. I have tried eight times to email their support address and their website and no response at all! Their phone number is disconnected now I’m stuck with $45 worth of nothing
Beach B.
I needed to return the pair of sweatpant jeans that I had purchased - the sizing was WAY off. The return gurantee is that if you return it within 14 days, with tags attached, they will provide refund. I tried them on once, didn't fit, have tags attached and emailed support and asked for a return label on about day 5, then followed up ANOTHER two times, so all together 3 times within the 14 day period. No response. I have no way to return them and get my money back. So,, not only am I out of money but honestly I was expecting a bit more, while the jeans are not true jeans which I expected, they also are not "sweatpants" material. For anyone who falls for the hype on social media, it is simply that....just hype. DO NOT PURCHASE FROM THEM.
Diana
Awful customer service, have tried to return jeans. NO RESPONSE! Put in a dispute with my CC company. Jeans are cheap looking!
Linda K.
I would give this company zero stars if I could. Will not respond to my emails. Sent the wrong jeans. The fit was completely off. I’m also gonna try to get it marked as a fraudulent charge since they will not call me back. I agree with all the responses on these reviews. This is a scam company.
