Kathleen and B.
Content with Project. Communication lacking.
We are content with the patio we received from Mike Hage Distinctive Concrete and believe it will add value to our home and help create the outdoor hangout space we were looking for. However, I felt during the entire process from contract signing to finished product, communication with the company was lacking. I had to reach out multiple times to get updates on where our project was on the waitlist. Once our project was in the works, I had to ask on various occasions for updates on when workers would be at our home and what we should expect. When I expressed concerns about a coloring detail, my concerns were dismissed leaving me worried our patio would not be something we would be proud to own. In the end, communication DID improve and we are ok with how our patio looks, including the coloring I had been concerned about.