Dale N.
Looks Terrible After 4 years!
Mike Hage replaced our asphalt driveway with an concrete one. Work went well and it looked great - - for 3 years. Then started seeing popouts and mortar flaking. The 4th year it was widespread and by the 5th year it was virtually everywhere. I called Mike and he immediate blamed me for using deicers (which I've never done) and would not honor the 5-year warranty. I engaged an expert who said it was due to poor curing and finishing. After much back and forth with no satisfaction from Mike, I've chosen not to pursue the expense of a lawsuit. I don't need his attitude. Come see it or I'll send you photos. 9/12/20 I just saw Mike Hages reply to my review. You can see Mike's approach - blame me, or my neighbor, or the industry, or the weather! He failed to say that he would charge me for the overlay instead of doing it for free or actually standing by his warranty. Once again, if you want photos of my driveway after 5 years, just contact me and you may see into your future.
Response from Mike Hage Distinctive Concrete & MasonryAug 10, 2020
Mr Newberg contacted me about the mortar flaking on his driveway. I went out and looked at it and explained to him what was going on with it. This issue is solely a driveway issue since the road chemicals changed 4-5 years ago. Since than driveways with granite aggregate (used for added strength) have been attacked, even ones that are 20 years old. He also has his neighbor take care of his driveway while he’s in Arizona and could not prove that deicing chemicals were not used. Although he was unable to accept the fact that this is an industry wide issue, I offered to overlay his driveway. We ran out of time due to rainy weather in 2019 and as of October he said he would get in touch in the spring to do the overlay. I never heard from him until this review popped up so I don’t know what changed. Obviously this is unfortunate for all.