Hannah B.
Packing is a joke!
Special ordered the ‘Angry Koi’ as a 4x4 foot sheet of vinyl for a project. Packing tube was damaged, packed very poorly. The vinyl roll inside had no protection so now to get the roll out I have to cut the tube carefully so I don’t cut the vinyl. The bottom and top caps were missing and then taped. I’m very disappointed after spending extra for ‘protection’ and this is how I received it. Amber from customer service took no accountability, and said “the creases and folds will typically vanish”…. The dent in the tube dented the vinyl, preventing the vinyl to come out. Wasted about $120 (would’ve been $160 before coupon found), on a 4x4 foot size sheet. Never ordering from this company. Don’t waste your money and time.



