MifoReviews of mifo.us

I purchased Mifo 05 earbuds in March, 2022, based on some good reviews on a couple of websites. The pairing (with each other and with the devices I use them with) was always a little finicky, the sound was so so, but I felt they were ok for the price. After about 2.5 months of use, the earbuds would no longer pair with each other when connected to my MacBook Pro computer. I received quick customer service from someone named Jacob, who walked me through many many steps (repeatedly resetting them, draining and charging them, cleaning them, updating audio and bluetooth drivers on my computer, pairing to new devices), and none of these things worked. After mailing my earbuds back at my own expense, I was given a warrantied replacement. Fast forward another three months, and the replacement pair have the same. exact. problem. Again, Jacob walks me through the same steps (which I have already tried, referencing my previous emails with Mifo), and again - it does nothing. I emailed Mifo in frustration and asked if perhaps Mifos had a compatibility issue with Apple products. Jacob then sends me an email that does not address my compatibility question. He says, "Hi, [my name]. Thank you for your message. Your return request has been approved. To process your request, please mail your product in its original packaging including all accessories and manuals to our returns center," followed by an address and instructions. I sent the second pair back, again at my own expense. When I emailed them with my tracking info, and asking how I would receive a refund (to my original payment source? a check?), Jacob responded, "Thank you for the message. We checked the email thread and it appears the return request is only approved for a replacement. Regards, Jacob Mifo Support" I responded that this was clearly not what he had said, that I wanted a refund, but -- fine -- I would accept a new pair. At this point the USPS tracking information indicates that they made multiple unsuccessful attempts to deliver the package ("no access to delivery location"), followed by the package never being returned to me. I've never been so burned by a company, and am so pissed.

This company doesn't even deserve one star. I reluctantly ordered some headphones from them. BEFORE my order was fulfilled, I requested 5 times for them to cancel my order. They processed my order anyways and shipped the headphones. I have tried contacting customer service but to no avail. I am also reporting them to the BBB being that they had more than enough time to cancel my order and send me a full refund before shipping the headphones. I will be getting my money back one way or another as I have taken many screenshots of the times I have tried contacting them. Horrible way to run their business. This place is a full-blown SCAM!

WARNING DO NOT BUY THEIR PIECE OF CRAP PRODUCTS!!!! I was foolish enough to buy earbuds from this company 8/20/22 and two months later the earbuds do not work. Apparently website "chat" is the only way of contact and you get the "Wait time is longer than usual" reply. My message(10/21/22) went unanswered for 3 days and then I got a how to reset reply in the early hours of the day, when my problem is beyond a reset which was the message sent to them, I guess I should have sat at the computer for 3 days waiting for someone!! I sent another message today and it's been 5 hours and still counting at this point. DO NOT BUY!!! The product and customer service are CRAP. Save your money THIS COMPANY IS A NEGATIVE 6 ZERO!!!

Well, unfortunately I didn't read all reviews, but that's on me. The earbuds came in the mail, although the shipping took forever. When I opened the package I noticed the charging cord was missing as well as the other ear pieces for fitment. I reached out as soon as I opened the box, however no response at all. Based on other responses, I probably won't get a response. I'm not sending back because I'm reading reviews where full deposit wasn't given. Horrible experience and I'll never order from them again. I will also make sure anyone else knows by posting everywhere I can.

After returning the product, the company deposited a partial refund into my account. After asking why I only received a partial refund, the deposit was removed. Do not purchase anything from this company.

I am BEYOND DISAPPOINTED with my Warranty!!!! Do not waste your money on this. My headphones broke, within the time frame of this warranty purchase. I contacted the company, and went back and forth for AGES trying to problem shoot, which I had already tried to do. Finally they said I had to ship them back my head phones (AT MY OWN EXPENSE) for them to asses. My headphones are now lost, with no replacement. The company has been horrific to deal with, I will not shop with them again. I purchased a warranty, my item broke within the time frame. I SHOULD GET MY REPLACEMENT.

Unfortunately I can't put zero stars. This website is a scam, they won't send anything and give you every excuse as to why it hasn't been sent. Their dispatch team must really need some upskilling, they keep messaging them for an update but I never hear anything. One would suggest this is a scam!

First, their earbuds fall out and break easily. Second, worst customer service ever. It’s basically like talking to a robot. They don’t care at all about their customers. They don’t even have a number to reach them at. It’s all done over their online chat, which is horrible. Avoid avoid avoid!