mielleorganics.comReviews of mielleorganics.com

Items were missing from my order and they refuse to refund me the money for the missing items.

Hello?? Is it possible to get a response from Mielle Organics? I made a purchase - never received my product, Never received a refund and you will NEVER SPEAK WITH ANYONE - I believe this company is a SCAM.

I never received my type 4 box and other products I bought in early June. Had no idea I would have this much hell dealing with Mielle Organics. If they had the box in the store, I would have bought it from Walmart or Target, etc. directly! This is ridiculous! My account stated that my order has been fulfilled. What's been fulfilled?! Nothing has been fulfilled. Never received my products nor my refund. This is a shame! Someone said that the refund will be coming in 3-5 days and its approaching 2 weeks now! This is really unacceptable! I'm disappointed and upset! Update: I finally received my shipment but was missing the detangling comb that was part of it.The company closed my requests for this so I guess I won't get my detangling comb. If they don't have anymore, they need to communicate that instead of lying to the customer saying it's on the way. Customer Service is 0 and I would advise anyone to go to CVS, Target, etc. to get the products and not get them via the Mielle website.

Tbh…a 1 star rating is too much…they deserve 0 stars…period!! I made a purchase using their company website on 5/28/22 for $55 and it’s now 6/25/22 and I still haven’t received my order nor has it been processed…on the site it clearly shows paid but my order status is still showing unfulfilled…they have also since then taken the option of chatting with a representative off of their site completely and when you call the corporate office they refer you to the website for assistance…and on top of all that they refuse to cancel the order or give a refund. Their excuse is that they recently had a huge sale so processing time is longer than normal? A whole month! Absolutely unacceptable!! Update: today 6/28/22 I got 2 emails back to back from Mielle organics as if I was on their website and they were chatting with me but that is absolutely not the case…DO NOT ORDER ABSOLUTELY ANYTHING FROM THIS COMPANY OR THEIR SITE!! They are a SCAM!! Just read the rest of the reviews and you will see!! This is NOT a 1 time event!! You should report them to the BETTER BUSINESS BUREAU!!

Will not order from them again. They are unprofessional. They have T&C on the site but do not uphold it. Purchased an Item they said 1-7 days processing even sent me this via email after the time passed and no update received and no shipping details I contacted them and suddenly they need 14 days to process the order ( not ship) just process. They say they made a lot of sales so need more time and if I do not want to wait .............. They will not cancel or refund. They are so unprofessional they even sent me a response to another customer's inquiry with another customer's details. Sadly they really think they can just screw people over and get away AS if Chargeback does not exist. They will harm their business the more chargebacks they receive. Good luck to them

Mielle has truly impressed me with their commitment to support customers. I ordered a bundle product and it was an incorrect order. They allowed me to not only keep the incorrect order but shipped the correct order with out having to pay additional costs. Their customer service mannerism was absolutely wonderful. I love their product and feel they are truly a customer-friendly business. They have my full support.

The store refuses to refund the order # 846231. The only option is a credit account. I want my money back for a product you don't have! I'm not interested in working with mielle anymore!