mielleorganics.comReviews of mielleorganics.com

Along with the other reviews. I ordered on 11-27-23 and it is now 12-11-23. Nothing. Unacceptable. If you don’t have the product, you should not sell the product. This will be the last time ordering or purchasing this product

I wish I could give them a zero star rating. I placed my order on Black Friday (11/24/2023) here it is 12/08/2023 and I still haven’t revived my order. That’s two weeks ago to the day. My order says it’s still processing. I’m not understanding. I’ve emailed them several times and called. Calling is no help. I had to search high and low just to find the customer service number and it said they’re closed. What a surprise. Their policies sucks and I can’t cancel my order. Had I know all of this I would have just gone to the store and brought the items. I’m very unsatisfied and will NEVER order online from them again.

I wish I would’ve read the reviews about shipping and paid close attention to the shipping details on their website because had I known to their processing time alone takes 10-15 business days I would have never ordered from this company. I Placed my order Saturday 11/25/23 my order is still processing today is 12/6. I emailed CS they said it take 10-15 BUSINESS days JUST to PROCESS the order so 12/15 will be the 15th business day THEN I’ll still have to wait for the shipping process. Never EVER again! Also make sure you read the shipping & returns carefully.

Their Rosemary Mint Wash day Bundle has quite frankly ruined my hair. First off, my hair is relaxed. When I wet my hair it’s smooth but once I added the Rosemary Mint shampoo, it made my hair course. It was like the product was just sitting on my hair. After applying the conditioner and washing it out, my hair was tangled, matted, and dry. I cried as I combed through it, literally having to rip through my hair. There was no other alternative other than cutting it. I am so disappointed. All these five star reviews raving about these products and all they do is nap up and dry out hair. I am beyond pissed having almost reached my hair length goal just to have to start from square one. Thanks Mielle Organics (sarcasm).

I contacted Mielle Customer Service to let them know I didn't receive my order. (with documentation) Customer service was defensive didn't read or review my documentation I had sent and told me it was my fault I didn't receive my order. The agent clearly didn't read my email, and then had nerve enough to tell me what occurred, and what I did concerning my visits to the receiving store. Unbelievable!!! I just want to encourage everyone to support Kaleidescope and Tabitha Brown this brand Mielle is low Budget and no longer black owned. It is now owned by Proctor and Gamble and I now see why the service is no longer personal but transactional! Won't touch that brand ever again.

Great experience with mielleorganis And my shipment delivered on time Thank u

I will never order from them again! I been waiting on my products for a month now and still waiting. When I emailed customer service on the matter all I get is a bunch of bull. first they told me one of the products I ordered were out of stock and gave me a $5 credit. after two weeks I emailed them again and they told me my order would be shipped out that same day! That never happened. Two weeks later they tell me I owe them $6.39 after the order had been completely paid! NEVER EVER WILL I ORDER FROM THESE PEOPLE AGAIN. THEY WILL REAP WHAT THEY SOW!!

Biggest SCAM. My products were never send and i only get automatic answers, when i try to get any informations or my money back! Dont buy anything from this scam company