Midway SportsReviews of midwaysports.com

Response from Midway SportsMar 25, 2026

We’re very sorry to hear about your experience and truly regret that it did not meet your expectations. We strive to provide clear communication and support to all of our customers, and your feedback is very important to us. If there’s anything we can still assist you with, we’d be happy to help. — Midway Sports

Response from Midway SportsMar 23, 2026

Hi there, We’re sorry to hear about your experience and appreciate you sharing your feedback. We’d like to clarify that return instructions were provided in our initial responses, along with an explanation that your order qualifies for an exchange or store credit in accordance with our return policy. At this time, the order is not eligible for a refund upon return. We are more than happy to assist you with either an exchange or store credit and are currently pending your response so we can proceed with the next steps. — Midway Sports

Response from Midway SportsMar 4, 2026

Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet your expectations. Providing excellent customer service and support to our customers is extremely important to us, and we truly regret that you feel this way. If there is anything regarding your order or experience that remains unresolved, we would sincerely appreciate the opportunity to look into the situation and assist you further. Please feel free to reach out to our customer support team so we can review the matter and work toward a resolution. We value all feedback and use it to continue improving our service. — Midway Sports Customer Support

Response from Midway SportsFeb 23, 2026

Thank you for taking the time to share your feedback. We’re truly glad to hear you loved the Nike golf shirt, and we’re sorry the sizing didn’t work out as expected. We understand how frustrating that can be — especially when the fit runs differently than anticipated. Our return and exchange policy allows requests within 14 days of delivery. While we recognize that some companies offer longer windows, our policy is structured to align with our vendor agreements and inventory cycles. Once an order falls outside of that timeframe, we’re unfortunately unable to approve an exchange. We truly appreciate your business and your honest feedback. — Midway Sports Customer Support

Response from Midway SportsFeb 20, 2026

We sincerely apologize for the frustration this situation has caused and completely understand your concern. Both times you contacted our Customer Service team, we carefully reviewed your order in our system. Our records show that the refund of $118.26 was successfully processed back to your original method of payment on 1/12/2026. During your most recent call, we also provided additional transaction details to assist you further, including confirmation information that can help your card issuer locate the funds on their end. Once a refund is processed on our side, the funds are released immediately; however, posting times can sometimes vary depending on the financial institution. We truly appreciate you contacting Barclays as well, and we are more than happy to continue working with you to ensure this is fully resolved. Please feel free to reach out to us directly again so we can re-provide the transaction reference details if needed. We value your business and are committed to making sure this matter is properly clarified. — Midway Sports Customer Support

Response from Midway SportsFeb 9, 2026

Hi Jake, Thank you for taking the time to share your feedback, and we’re truly sorry for the frustration and inconvenience this situation has caused. We completely understand how upsetting it is to feel unheard, and we sincerely apologize for the delayed responses. We have reached out to you directly via email to address this matter and are actively working to resolve it as quickly as possible. Please reply to our most recent email at your convenience so we can finalize the resolution right away. We truly value your business and appreciate the opportunity to correct this. Thank you for your patience and understanding. — Midway Sports Customer Support

Response from Midway SportsJan 30, 2026

We are truly sorry for your experience and sincerely apologize for the frustration this caused. This is not the level of service we aim to provide, and we completely understand your disappointment. You were absolutely right to expect timely communication and a prompt resolution after canceling your order, and we regret that we did not meet that expectation. While the holiday season brought unusually high volume, that does not excuse the lack of follow-up you encountered. We are relieved to hear that you were able to recover your funds through your credit card company, though we are very sorry it ever reached that point. Please accept our sincere apologies for the delay, the poor communication, and the inconvenience this situation caused. Your feedback has been taken seriously and shared internally so we can improve moving forward. Thank you for taking the time to leave your review. — Midway Sports Customer Support

Response from Midway SportsJan 20, 2026

Hello, Thank you for bringing this to our attention, and we’re sorry for the frustration you experienced. We’ve just replied to your email regarding Order #135007 with an update. Please check your inbox (and spam/junk folder just in case) for our response. If you have any additional questions after reviewing the email, feel free to reply directly and we’ll be happy to assist further. Thank you for your patience, — Midway Sports Customer Support