Midway SportsReviews of midwaysports.com

I bought nike shorts through Midway. Within 3 weeks (and having only worn the shorts once or twice) the nike swoosh started peeling off. I have significant doubts these are authentic Nike shorts. When I contacted Midway, they indicated that per their policy, since >2 weeks had passed, there was nothing they would do. I've trusted Nike products and know THEY have good customer service. When I asked I asked if they would work with nike to replace a defective product, they replied with the exact same message: since >2 weeks had passed, they wouldn't do anything. Avoid Midway Sports if you are looking for authentic Nike, quality products and any kind of reasonable customer service. Updated 7/13/2026 (after Midway responded to my post). I recognize that Midway has a 2-week return policy, but in my opinion, in the instance of a manufacturing defect such as this that happens within 1 month of puchase, on a Nike product for which full-price was paid, there should be accomodations. Nike itself has a 60 day policy and I'm certain (again) in instances of clear manufacturing defect, they would be accomodating of a good authorized retailer. The part I find especially frustrating was, I was travelling in the immediate two weeks after I received the shorts and didn't touch them. It was only once I got back and wore them for the first time, that I was able to notice the defect.

Scam, stay away

I order shoes from Midway Sports and was fairly quickly told a shipping label was created. However here sit over weeks later with nothing. When I contacted customer service, they tell me it’s too late to cancel even though it’s clear they have no product to ship. I’m disappointed with myself in not checking Trust Pilot first as I now see I’m one of many who have experienced very poor service from this company.

I purchased an item on Memorial Day after seeing targeted advertising. Soon after ordering, I realized the item would be shipped from much farther away than expected, so I immediately emailed the vendor asking to cancel. They told me the main office was closed for the holiday and that they would help resolve it. The next business day, I received an email saying the order was being prepared for shipment. I called right away and was told it was a “final sale” item, which was surprising because that was not clear to me from the advertising or checkout experience. I told them I was dissatisfied and wanted the order canceled before it shipped. They said there was a process to resolve the dispute, but later that same evening I received a UPS notification that the product had shipped anyway. Their later emails simply reaffirmed their position and claimed they tried to help, but it felt like a runaround. I contacted them quickly, before shipment, and still ended up with the order being pushed through. In my opinion, this was a poor customer experience and felt predatory. I would not purchase again unless their final-sale terms and cancellation policy were made much clearer upfront.

Genuinely give me my money back. This company is garbage. I don't even understand how it's legal for a company to operate like this. Order #156428 was not fulfilled and has had no updates since the 20th. The order was supposed to have arrived on today. Cancel the order and give me my money back immediately.

I placed an order for two pickleball rackets on May 9th for a total of $270 through Shop Pay. As of today, the order status still shows "processing," and I have received no updates regarding shipment or delivery. I reached out to customer service for assistance but only received a generic AI-generated response that did not address my questions. At this point, I would simply like to speak with a real person to get an update on my order and understand when I can expect it to ship. The lack of communication and inability to reach a customer service representative has been frustrating, especially given the amount of time that has passed since placing the order. I hope the company will respond and resolve this issue promptly.

I’m never going to order from here again it’s a horrible team I still haven’t received any tracking information for my order #147522 after I emailed 3 times I want my Ua spotlight suede pro cleats Midway Sports it’s been 10 days

I placed my order #146287 - a SLK Evo Hybrid 2.0 Purple / MAX paddle on 3/23, when I placed the order it said the delivery was expected by 3/29 - it’s now the day of expected delivery and I am yet to receive any update with my order or a tracking number for the shipping. Not sure if it’s a scam or not, I’ve emailed customer support and am yet to get a reply. I’ve also talked to the online chat bot and it just tells me “ been received and is currently unfulfilled, which means it has not yet shipped.” - I have also called the help phone number and haven’t got a response. I would like an update on my order and a shipping number, especially as I was originally given an expected arrivals date and “Orders at Midway Sports are typically processed within 1–2 business days.” I would be grateful if someone could answer my help requests and give me some more information.