They kepted calling me about what my brother owes and told him he need to stop calling me about my brother's debt dude and tells me he's not a dude so i called him mam and threatens me to come to my house and fight me telling me he's going to show up and fight me telling me he got my address IM STILL HERE WAITING 12/12/25 HOURS LATERRR AND NOTHINGGG!!! DONT THREATEN ME WITH A GOOD TIME AND NOT SHOW UP!
CR
crucible
Midland Credit Management
Midland Credit Management
Subject: Formal Grievance Regarding Midlands unprofessional/Unlawful acts
Dear Midland Credit Management,
I am writing to express my grievance regarding the handling of my account, with Midland Credit Management. I have encountered several attempts to immediate attention a debt resolution with your company on behalf of resolving debts owed, as i wished to pay. However, due to your untrutworthityh pratacase i have made two payments that were never accountened for and thus warrented garnishment of my taxes. I her by for waieon any one fromdealing with and companies that use this agaencey as they are highligy suppicuios and trustworthy. Meaning, whwne enterin into an agreegemente they do no tnot dusclose thier hidden motivives wuhci is to inccure intrest at the cusdisomers exspenxe.
Description of the Issue:
Inaccurate Information:
Grave inaccuracies in informations received itinually, such as incorrect balance, wrong personal details, forgotten payments.
Harassment or Unfair Practices:
I called to resolve my debetandwas , inappropriately harassed ,screamed at by the call manager Andre, poor communications, which violates my right to conduct business in a fair and equitable manor.
I would NOT! trust that Midland Credit Management will handle this grievance with the seriousness it deserves and that these issues will be resolved promptly. Because of the nature of their managers who intend to confuse and nit apply good standard business practices and courtesies, of honesty and integrity when entering into agreements for repayment.
SF
Sami F.
Thanks Where Deserved
I just wanted to take a moment to recognize the outstanding service I received from Hayley Forbes at Midland Credit Management. She was incredibly understanding of my financial situation and took the time to work with me to create a payment plan that is realistic and manageable. Thanks to her help, I feel confident and empowered to get my accounts paid off without added stress. Hayley was patient, respectful, and truly professional — a great example of compassionate customer service. Thank you again!
PE
Peter
Worst experiences
One of the worst experiences dealing with this company. Its incomprehensible that people would work for a company so deceptive. It must be a strong culture because its so deceptive its sacrilegious and unethical. Move it to AI so at least I dont feel so badly that other humans would do this to people
IP
Ian P.
Financial Terrorists
Scam organization wildly unprofessional, predatory, and rude, basically timeshare for junk debt. Read the Glassdoor and Reddit threads before speaking to them. Go to court with attorney and fight it ( before judgement) ; apparently these get thrown out all the time—and we, the consumers, don't fight back. Make sure you record your calls they will lie. Yes, they are on commission. Rooting for you!
NP
N P.
They use an Indian call center that…
They use an Indian call center that intentionally uses fictitious names. Multiple times, the legal department in the US instructs them to and they wont give out any further information.
They pay 2-3% of face value for the debt in forward flow agreements, none of these agreements contain you specifically, it's literally just a list of entries in a spread sheet.
The surprise is all of the named persons have had their rights to privacy violated, as ALL of your details and disclosure is made prior to MCM acquiring the debt. Sometimes they have the information (in my case 5 months before the acquisition of the debt).
Identity misrepresentation and violation of privacy rights are both potential counter claims.
Today - 2/26/25 Reached out to MCM again to accept an offer they made on 1/24 and 2/3 to settle the outstanding bill. They again misrepresented identification in contradiction of statue. Then failed to abide by their own written offer (last week) and increased the amount they'd accept, over and above the written offer that states it's still valid until 3/15.
ME
Mellie
Unprofessional and rude
This place isn’t based in America and their customer service is soooo bad. I tried working things out with them and they were so rude right away. I was practically yelled at by two managers. The first representative was decent, but the two to follow were jerks. I had to hang up. I couldn’t believe how they were speaking to me and remained calm. They also lied about a debt I had.
DH
Denise H.
This company is horrible they got court…
This company is horrible they got court ordered to block my bank account paid the credit card 2 months my bank is still blocked cannot get my funds they lied and everytime I call they continue to lie I had to go to court to have my bank account unblocked still waiting they do deceptive practices and very untruthful got their money but will not unblock my bank account