Wyndham Hotels & ResortsReviews of microtelinn.com

Wyndham Rewards says I've earned enough points for up to 6 nights. We've tried a couple of their lowest 7,500 pt hotels. They are run-down places we won't try again even for a night's sleep on a road trip. Every time we want to vacation anywhere for a few nights it's 30,000 pts per night. So I've really only earned enough for 1.5 nights! My cash back on a different card would pay for 1.5 nights so I'm not gaining anything using the Wyndham Reward card even counting the 4% discount when you have no points.

The worst hotel you can stay, a Motel is better. Bloody sheets and comforter. Smelly and moldy room. Roaches at breakfast area. They have air purifiers in the room trying to cover odors. Their excise is that they are just reopening from hurricane but nothing is said on the reservation page. Filled a complaint with Wyndham and because they are owner operator and could do whatever they want… Bottom line don’t stay in that piggy pen….

It seemed like a great deal at the time. Unfortunately the person I spoke to "Outsourced" gave me the wrong information. No it doesn't work at all Wyndham LaQuinta hotels, it works at very few, I have 2 choices that I would consider and both DO NOT accepts pets. So I basically lost my money. Funny I got a call this morning from their corporate office informing me that I have until 12/31/25 to use the package as their filling up fast. I wasn't offered any explanation as to why I was not informed properly, no refund offered, no discount at a Wyndham/LaQuinta that allows pets, NOTHING! I have always stayed at a LaQuinta because I travel with my 2 little dogs. If you stay at a Wyndham/LaQuinta and receive a call offering a package, my advice is to hang up and don't answer when they call back. it will save you several hundreds of dollars, it is not some great deal you might think it is, plus the hidden costs and restrictions that come with it! I wish I could give them negative stars, 1 star is too generous....

I have never been at a hotel that allowed a construction company with a large number of rooms to have a party that was so loud that I had to check out and drive home so that me and my wife could get some rest. They did not offer to do anything to make it right. We had booked for two days, and we didn't even stay the full first day. They are sticking to their non-refundable room policy which means that we are out $174 for two days. They didn't even agree to return half the amount. There should be minimal requirements for a business to be able to get the money even for non-refundable rooms. Days Inn / Wyndham has basically stolen $174 from us. Use this company at your own risk. I will be printing the name of all of Wyndham's holdings for my own personal avoidance. At the least, I will be avoiding the following locations: Days Inn, Baymont, Ramada Inn, La Quinta Inn, Travel Lodge, and of course Wyndham. I will be more likely to look on AirBNB as well. Expedia said that in such situations that lodging usually refunds the money and provides some money or some other concessions to make up for the inconvenience. My wife has Stage 4 chronic kidney disease, and the lack of sleep doesn't help her condition. I have also deleted the Wyndham Rewards and the Expedia apps from my phone. STAY AT YOUR OWN RISK. I can't give the response to the owner that I would like to give because Trustpilot will not allow it. Here is the response from the owner: Response from the owner a day ago I deeply regret learning about the unsatisfactory experience you encountered during your stay. Please accept our heartfelt apologies, as this situation is truly unfortunate. I completely empathize with your feelings of disappointment and frustration regarding the various issues you've highlighted. We are committed to thoroughly investigating the matter and taking necessary steps to prevent any recurrence. I want to assure you that the problems you faced do not align with the level of hospitality we aim to provide. Your feedback will be carefully reviewed with our team, and we will work diligently to implement effective solutions to ensure our guests are well-served and content. We hope you can find it in your heart to consider us again in the future. We would greatly appreciate the opportunity to amend your impression of our property and provide you with the excellent experience you deserve.

July 22, 2025 I have been a rewards member since Wyndham acquired the property on 400 Arch St in Philadelphia from Holiday Inn. I have been very loyal to this property and workers since 2007. I was recently a guest there in Oct 2024. Unfortunately I have recently had problems booking a room there. I am on ssd and my husband is on ss. We are on a limited budget which only allows travel 1-2 times a year. I use rewards points and reduced rates.i am only able to come down in July/Aug and Oct. After checking rates I decided to come down 9/2-8 from CT. I booked train travel and a tour. I have memberships to several museums. I booked a room at Wyndham on 400 Arch Street, where I like the location, workers and convenience. I recieved a text with the confirmation number. 80399EE180569. I contacted the hotel manager for some special requests as there were some problems last year. He told me he didn't see a reservation in their system. I called rewards 7/22/2025 at 7pm. The representative said there wasn't anything in their system . When I asked about text I was told it was a "glitch in the system ". I went in and rebooked the room and took a screen shot of the Confirmation on the page. I had a meeting to attend until 8:30pm. I sent the screen shot to the hotel manager. called rewards again around 8:30pm. Nobody could explain the text and lack of an email confirmation for the original or sec reservation! I called rewards looking for an explanation and the email. He verified my email. He insisted he sent it. We did not receive it. I explained situation and that vm at hotel says to Consult email confirmation we haven't received. Representative said he sent it 4xs. He was more concerned about this than what happened. He put me on hold 3xs. I told him I was concerned I'd have no reservations in Sept. He insisted "that won't happen!" I didn't have access to original number/text at that time. I was doing errands and didn't have my phone. He said that i had to ask hotel manager. Unfortunately he wouldn't be in until 7/23. I asked to talk to his supervisor or manager which he was reluctant to do saying again he sent the mail! I hung up after 37 minutes! I checked status several times. No email! I now have spend $205 on train fare. I also spent money on a walking tour. I am very upset . He said he sent it a "couple of times" via different networks! I called the hotel directly. Guest services asked if I would mind being placed on a "brief" hold. I was on hold with no reply for 20 minutes! I have never had a problem booking online before! Emails via the site are not usually replied to. He actually asked me if I was positive I booked THIS hotel!I use this hotel exclusively when I go there! Am I supposed to wander around city at 8pm looking for a room or pay $200/nite? I find this very frustrating and upsetting. I am scrambling to find a hotel with similar pricing. If not I will have cancel whole trip! I don't feel I should have to do this! So far i have had no luck.2 hotels are either out of way or rooms not available. Plus I have a hard time comprehending why this happened. I don't appreciate being treated like this and the lack of customer service! I am stuck now. I am angry frustrated and concerned. I'd appreciate if these agents were actually a help and this was looked into!

I stayed in a Wyndham Hotel during a very busy event and found a bug infestation in my room. I complained and was shown another room on another floor with the same bug problem so I left the hotel. I never slept there. They are refusing to give me all of my money back (according to them 50% is reasonable). I have been reaching out to Wyndham for days and have not received anyone with any authority to issue a refund to call me back. I will never stay in another Wyndham Hotel. DO NOT TRUST THIS CHAIN. Not only do they not stand up to the hotel for guest complaints but if they are willing to have this disgusting dive I accidentally booked be one of their hotels their name cannot be trusted to indicate any kind of standard. I will never stay at a Wyndham again.

AVOID this compny. hey robo phone me twice a day from a hidden phone number. They refuse to stop calling me. Very BAD comoany.

At the La Quinta Hotel in Redding CA, the front desk staff and breakfast serving staff were magnificent, given the horrible circumstances. How they can operate at all in the grotesquely understaffed environment of the slum that is this disgusting excuse for a hotel is beyond me. It took a change of three rooms to find one that was relatively clean, didn't have urine on the bathroom floor, and a working air conditioner, although the unit we had was literally coming apart, exposing wiring and the interior of the unit. Water stains on the ceiling, old raggedy stained carpeting, the grinding noise of neighboring a/c units all night long, one poor overworked employee desperately trying to keep breakfast items (as sorry and deficient as they were) stocked, broken juice dispensers - just some of the delights of staying in this decaying, decrepit, filthy almost un-staffed hovel! Apparently, most of the staff had just resigned after a new owner cancelled all their benefits.