Micro ExpressReviews of microexpress.net

Found a parcel for a neighbour on top of my A/C unit this afternoon, in clear sight of the street. I live in a 3 unit strata, and could not be bothered to take it two more doors down to where it was supposed to be delivered. If I could take it down to them, so could the lazy sod who left it there.

Micro Express - the WORST courier service ever - falsely blamed their delivery delay on me, saying ‘Address issue.’ They never contacted me about an address issue. Their tracking had my delivery status at ‘returned to warehouse - awaiting next delivery cycle’ and it’s been like that for 16 days and counting. Micro Express don’t reply to emails and I was waiting for over 40mins to speak with someone when my call was disconnected.

Garbage service. Pretended to deliver my package. Took a "picture" as proof. The picture was of the most possible closeup of the package as physically possible to obscure the lack of delivery (I assume). The mailbox that is barely visible in the background of it is grey. I have a brick mailbox. I also have CCTV cameras all around my house. No delivery was even attempted. These guys are horrible. They don't even have a number listed to call them. What an absolute joke.

Stop leaving parcels on my letter box. The front door is literally metres away.

Package left on street next to letterbox as it didn't fit through letterbox slot and the delivery person seemingly couldn't be bothered walking 10 steps to the front door. Completely inappropriate.

Tossed a package over our fence into the front garden. Didn't bother to walk it 10 meters up to the front door or leave in a safe place. Our front gate is a simple pedestrian gate and has no lock - no reason not to use it.

I am utterly disgusted by this courier. the status shows that it was delivered and left in a safe place (tracking number ME1729012377695VRE) however I have cameras which cover the whole frontage of my property and there was no sign of anyone placing anything in a safe place on the date and time they say the parcel was delivered and left in a safe place. not even a photo of where the safe place may have been. so now I have lost my $100 and have no parcel to show for it which has infuriated me!!!! I have sent emails to Micro Express and have not received a single acknowledgement back from them. Surely there is someone who can investigate this courier company? why are they delivering parcels at night time and not taking photos or getting signatures?!

The parcel was thrown over my gate. While it is okay that is incredibly unprofessional.