The Microbrand Store™ offers a carefully curated list of high quality microbrand watches for the discerning collector, with discount pricing for some truly great savings. Many of our microbrand watches are limited editions, and are only available in small quantities, featuring high quality components such as Swiss mechanical movements and sapphire glass. Looking for a meteorite dial or a watch from a hot micro-brand that you missed on Kickstarter? You've come to the right place!We offer free shipping on all watch orders. As an authorized dealer for all of the microbrand watches we carry, you get both the manufacturer's warranty (when available) just as if you bought the watch from them, plus in addition, our own supplemental warranty coverage.
The Microbrand Store (microbrand.store) has 291 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
microbrand.store
Website
microbrand.store
Category
Jewelry & Watches
Location
Seattle, Washington
Listed on Five Star Index
2026
About these reviews
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The company replied to 14% of reviews.
Latest
Most recent review: September 2025.
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Like the watch , like the store .. Not the fastest delivery but close
PK
Paul K.
What a beautiful watch
What a beautiful watch, even better than expected. Great communication, quick delivery... Definitely recommend..
DB
Daniel B.
Very quick shipment
Very quick shipment. Watch is beautiful
YR
Yaniel Regalado G.
Excellent shopping experience,excellent…
Excellent shopping experience,excellent comunication and incredibly fast shipping.
PT
Patrick T.
Disappointed and mis informed customer
After viewing a number of watches on their website , I decided to make a purchase.
Once they had taken the cost from my debit card, I received an email advising that my wych was being despatched and providing me with a tracking link - Imagine my surprise when I discovered that my watch was being shipped from Japan, but also the price that I had paid, was not the final cost of the watch as I would need to pay import duties totalling 20% of the cost of the watch - this information was not provided at the time of making a decision to buy - there should be a warning note to tell all potential purchasers of the possibility of additional charges to be made. Further more advising potential buyers that the despatch point was not Germany but Japan would hi light the probability of additional Duty charges, as if despatch from Germany the amount would be less.
Response from The Microbrand StoreNov 18, 2019
Mr. Talbot is in the UK and contacted us to complain that he thought we were based in the UK when he placed his orders with us.
Prior to having his order shipped, at no time did Mr. Talbot ever try to check where we're based, be it checking on our site or asking us, despite communicating with us via email and Facebook Messenger.
We're not sure why Mr. Talbot was under the impression we are UK based since:
1. Throughout the checkout screens, Mr. Talbot saw all prices in US dollars and paid his bill in US dollars.
2. Our shopping cart also states that all charges are in US dollars.
3. We didn't charge Mr. Talbot 20% VAT (UK sales tax) which we'd have been legally obliged to do if we were based in the UK. (A universally known fact among UK residents.)
4. Our domain name is not a .co.uk address, and most web sites are not based in the UK, only a small fraction are with most businesses having a co.uk address. (Also common knowledge.)
5. Every single page on our web site includes our incorporated name, TimeApps.com, Inc. British companies do not end in an Inc. They end in Ltd. or PLC.
6. Every invoice has our address, shows all pricing in US dollars, and we also include clear wording that customers are responsible for paying any import duties and taxes.
7. Our Contact Us page on our web site has our address, the first place someone would go if wanted to see where we're based.
8. Our FAQ (Frequently Asked Questions) page clearly explains our location, where we ship from and in simple language covers import duties and taxes. We even provide a helpful link there for customers to work out if they will have any import duties and what they're likely to be.
9. Our Terms of Service page on our web site has our address. It's also made available to customers on every page of the check-out process.
10. Our Privacy Policy page on our web site also has our address. It's also made available to customers on every page of the check-out process.
After politely pointing out all the above to Mr. Talbot, he changed his complaint to say we'd advertised that we ship from Germany and that we had shipped to him from China. Please note that we have never shipped any goods to any customers from either locale and do not have any facility in either country. Neither have we ever stated or even implied anywhere that we ship from Germany. We're again at a loss as to why Mr. Talbot might think that, as well as why Mr. Talbot's story has now changed from he thought we were shipping from within the UK to he thought we were shipping from Germany. Perhaps Mr. Talbot might be trying to see if he can get us to further discount his purchase for the amount of import duty he paid, which is ONLY 2% on top of the 20% VAT he would have had to pay regardless?
The timepiece that Mr. Talbot purchased was assembled in Germany by a German microbrand, and indeed our store carries timepieces from a wide range of microbands from all over the planet, from Albania to New Zealand. Perhaps Mr. Talbot forgot that he was complaining initially that he thought we were based in the UK and is now confusing where our products are made with where we're located? While we can empathize with that kind of mistake, categorically at no point have we ever "misinformed" Mr. Talbot, as he claims.
Please also note that we've taken good care of this customer including via online chat and approximately 20 emails. For example, Mr. Talbot placed two separate orders with us within 24 hours, (both going through our US dollar checkout) and without being asked, we refunded what amounted to the shipping portion of the charge on one as a courtesy and arranged to ship both packages together for Mr. Talbot to save him some money. He also wanted a replacement pair of straps and rather than having him return the original pair, we sent him a new pair via an express airmail service so he could get them as soon as possible and with the least amount of hassle. All of our communications have been timely and we've been very responsive and polite throughout.
