Michael GabrielsReviews of michaelgabriels.com

My ring and earrings are absolutely beautiful. I liked that they wanted to ship to a secure nearby fedx location. I also liked the packaging. I highly recommend doing business with Michael Grabriels.

Good pricing, fast shipping with consistent customer service communication letting me know order status.

Michael Gabriels has the most fantastic customer service crew that I've ever encountered. I placed an order for earrings and ended up needing to exchange them twice due to size issues and the return process was seamless. They are quick to respond to questions and so friendly during all conversations. And the quality of the jewelry is outstanding!

From the moment my order was placed in received considerate and thorough information on Shipping. My earrings came quickly and they’re stunning! Absolutely exceeded expectations! Thankyou MG for your considerate service and quality craftsmanship! I can’t wait to order another piece of jewelry!

Easy to go online and select your preferences. Customer service was great!

The communication was great, and very professional. I ordered 2cttw and 1cttw diamond studs as my ears are double pierced. They are beautiful!

I really wanted to love this purchase because the diamonds themselves are absolutely stunning. I purchased the 2 CTW diamond studs in 14k gold for $850, and when I finally received them, I was extremely happy with the quality and appearance of the diamonds. They are beautiful earrings and look fantastic on. Unfortunately, the experience with the setting, posts, and screw backs has been disappointing. I placed my order in mid-June and, after more than five weeks without receiving the earrings, I reached out by email to find out where they were. They finally arrived at the end of July. When I received them, the post on one earring was noticeably bent and the screw back would not thread smoothly onto the post. Because forcing a screw back can damage or strip the post, I sent the earring back the very next day for repair. It was gone for another approximately three weeks. When I received it back in mid-August, the post was straight, but the screw back still did not go on smoothly. At that point, I took the earrings to my local jeweler to find out what was going on. My jeweler showed me that the post on the repaired earring was noticeably thinner than the post on the other earring — apparently a different gauge. That explained why the original screw back was no longer fitting properly. My jeweler was able to find a screw back that fit reasonably well, although not perfectly, which cost me an additional $50. The replacement back is also less comfortable and irritates my ear more when sleeping than the original back on the other earring. I genuinely love the diamonds and do not regret the stones themselves — they are stunning. But after waiting more than five weeks for the original order, immediately having to send one earring back, waiting another three weeks for the repair, and ultimately paying my own jeweler to address the screw-back issue, I’m disappointed in the quality and consistency of the setting. For an $850 pair of diamond studs, I expected the posts and screw backs to be properly matched, durable, and comfortable from the beginning. I’m concerned that the posts may continue to be problematic and that I may eventually have to pay to have them replaced. Beautiful diamonds, but unfortunately the craftsmanship and after-purchase repair experience did not match the quality of the stones.

The team was incredibly responsive and helpful, and made a ring that my wife absolutely loved.