Mia Belle BabyReviews of miabellebaby.com

Mia Belle has the best and cutest little girl clothes. I love shopping for my granddaughter on their site. Always lots of sales, and discount codes available on their website. Their customer service is AWESOME!!! And returns are super easy and they give a free return label if an outfit doesn't fit right!!! I will continue to recommend Mia Belle to all my friends and family. Lifelong Mia Belle customer!

Please DON'T ORDER ANYTHING!!!!!..Very misleading & the merchandise is not like the pictures!!!!! They send you cheap items from China. THIS IS A SCAM COMPANY💯 p.s they make sure you CAN'T REFUND ANY ITEMS????

BUYER BEWARE!!! DO NOT PURCHASE FROM THIS COMPANY. THEY TREAT THEIR PAYING CUSTOMERS LIKE TRASH. IF YOU HONESTLY DON’T RECEIVE YOUR ORDER LIKE IN MY CASE (FILE LOST PACKAGE CLAIM WITH UNIUNI) PROVIDE ALL THE PROOF FROM THE DELIVERY COMPANY THAT THE PACKAGE IS LOST, THEN PROVIDE THAT LETTER TO MIA BELLE GIRLS, THEY STILL WON’T REFUND YOU. NOW HAVING TO FIGHT WITH BANK TO HELP GET MY MONEY BACK FROM A PACKAGE I NEVER RECEIVED. THEY WILL ALSO DELETE YOUR COMMENTS ON FACEBOOK IF YOU TRY TO TELL OTHERS YOUR HONEST EXPERIENCE! THIS COMPANY IS THE WORST!! NOT WORTH IT!!!

Update 8/23/24: Customer support responded by email immediately to my negative review below, and issued a new gift card with some extra to make it right. Appreciate the positive response. Still no explanation as to why original credits didn't work, or why it takes so long for response to email inquiries. Their prices are very low, but due to the extremely slow shipping from overseas and very slow customer support, not likely to buy from them again. --- I have $150+ of Mia Belle Girls gift cards issued last year expiring in just two weeks, and when I went to use them on the website on Aug 17th, 2024, it says "Enter a valid discount code or gift card". They do not work! I emailed cs at miabellebaby.com on Aug 17th, 2024 and still have not received any response as of Aug 22, 2024. The phone number listed on the Facebook page is out of service, and there is no phone number or chat on the website. I only have the gift cards because the orders didn't arrive on time last year, and I had to return the items. Mia Belle Girls is nothing but a scam because they have issued me invalid gift cards and do not respond to emails.

Most up to date! I finally received good customer service. The representative that helped me made sure I was able to process my return and did refund me the correct amount. She also confirmed that they sent the original return label to an incorrect email address so my original representative just did not type in the email correct. That being said- we received the new boots. My daughter wore them twice and the sole completely detached from the boot!! After all of this- their quality of the product is horrible. I have never experienced this before. Overall horrible experience. Buyer beware - not worth the hassle. Update to my review as I can no longer respond to their comments. The return label that they sent through was for a pair of boots that I had not even purchased yet when I made my return request. So, not only did they flag my review as defamatory to get it removed, they then made false comments. They did indeed email me over this return label but it was for the wrong boots! It was not my latest order, as they can see by all of the information I have had to fill out. Extremely horrible customer service. I will not be doing business with this company again. So extremely disappointed. Also, buyer beware! It states that they may decide to give me a store credit instead of refunding my money. Which is also infuriating, as these are unworn and I have been trying to return them since July! Yet, still not the correct shipping label. I will update if I ever get the correct label and how they refunded me. Original post: The item I ordered was too small so I wanted to exchange it but they only allowed returns. I submitted the return and they have not sent me the return label after 3 weeks. I keep asking and they said they have sent it but it is not in my inbox or junk folder. They are now not answering my messages. I have already ordered the new size for this item so it is not like I am not giving them business. I have requested this several times and “Renee” just says that it was sent and confirms my email but I have not received it.

Do not purchase from Mia Belle Girls. I purchased an outfit and used their size chart and compared to my daughters measurements and also purchased a mystery item at a value of $42.99. Not up to that amount but a value of $42.99. When the items were delivered, I had my daughter try the outfit on, and it doesn’t even fit! Their sizing chart is completely off! Then the mystery item they sent is not even her size, is not denim like they claim, is completely see through, and is a value of $27.99. That’s a $15 difference from what I was sold! False advertising at its finest. I attempted to reach out to them via their website, and at the time their return portal was down, so it stated to email their customer service. I sent them a very detailed email on 8/7 letting them know my frustration and asked how I can return for a refund. I have yet to hear from them. I sent a follow up email this morning in disbelief that I haven’t heard anything from them. Their return portal is now up and running and it’s saying I cannot return these items because they were final sale items! So you’re honestly telling me that because your sizing chart is inaccurate and you sold mystery boxes at a value that was in no way true nor the size of my daughter, that I won’t receive a refund?! That is completely unethical and flat out a horrible way to make a profit and take advantage of your customers! So if you’re reading this, I beg you, do NOT purchase from them! Don’t want to end up screwed over like me.

2 shipments dress ordered was totally different than what was ordered I was still waiting for my dress not realizing when I got a dress in that I hadn’t ordered in a package not mentioning miabellebaby that it was indeed my order based on delivery status. Totally different dress than what was ordered.

They have such great customer service if you have a problem you can email or even message their instagram! They’ve responded to me within normal business days with no issue and very respectful and helpful!