Mia Belle BabyReviews of miabellebaby.com

Cute clothes, but terrible customer service. I received an item that was damaged. I immediately filed a return and requested a replacement pair. I have sent mutiple emails over the course of a week to check on the status, and never get a response. They have no phone number to call and only redirect you to email them. They never respond to emails.

Worst company ever and they seemed legit, will be calling bank tomorrow to get a provisional credit. Cute clothes but will never know how cute since my order never shipped out. Pretty bad when Shein is better than Mia Belle about getting products to customers. Update: still nothing!! And it’s Christmas Eve!!

I ordered a Christmas sweatshirt and pajamas from Mia Belle Girls in October. It is now 12/17 and I still have not received either item. I was emailed a tracking number at the first of December but it still shows the package is waiting to be shipped. I have emailed the company, and attempted to contact them twice through social media platforms with no response. I have now reported them to the Better Business Bureau. Please do not do business with this company! They will just take your money.

2 different orders placed WEEKS AGO. First order arrived with the incorrect items. Second order is lost it seems, tracking number “unknown” and “not found.” Reached out to customer service email with no real response. The customer service responded with the tracking number of the second order, completely ignoring the fact that my first order arrived with incorrect items. Not even the same sizes that I need. This was a gift and is embarrassing. Worst company, worst customer service. Avoid at all cost.

My twins girls were gifted with this brand of clothes and I am really surprse about the quality!! Clothes are amazing and very girly.!! I can't wait for my girls to get some more from this brand! I will be using discount codes!!

The item they sent me I was so pleased with. I loved the quality of the item. I definitely will be buying more items.

I have been a loyal customer of Mia Belle for many years and spent hundreds and hundreds of dollars on their clothing for my girls. Sadly, the quality has really gone down hill. After just one wash the clothing looks years old and raggy. It's also not always as pictured, especially the shoes. My biggest issue is the HORRIBLE customer service. They cannot be bothered with you! You are treated like absolute garbage! I placed an order on 9/3/24 for 2 Halloween costumes and all their accessories and it was a big order. The website stated, "SHIPS NEXT DAY." After almost 3 weeks waiting I emailed customer service inquiring about my order and was told it was delayed and will arrive soon. I had a scheduled photo shoot and needed the costumes and only ordered them due to their "SHIPS NEXT DAY" advertisement. I asked for my order to be cancelled as I now had to order elsewhere and was told it couldn't be cancelled and I can return it when it arrives. After SEVEN WEEKS the items came. I returned immediately and eventually they issued me a gift card. Refused to refund my original payment method. I have spent the last MONTH trying to get help. They have no phone numbers at all. DOZENS of emails go unanswered and the facebook messages are a joke. This company is awful and lost a very loyal customer. I write this review to warn everyone so no one ever has to go through what I have. Shame on this company! Lastly, wanted to mention how sad their shipping is. I ordered two pairs of $70 boots that were put loose in a plastic bag (no padding/tissue/boxes etc) all wrapped up with yellow packaging tape. The boots were all beat up and damaged. You wait WEEKS for items for that arrival! Do not waste your time with this company and find one that actually values their customers!

I ordered 3 pair of shoes in May 2024 and as of Nov 21st, 2024 I still haven't received part of the order. I got a response offering me a credit then they never issued the credit. There is no phone number to call so I guess I'm eating a $60 pair of boots. I've ordered from them in the past, but never again