mHelpDeskReviews of mhelpdesk.com

Tiffany from mHelpDesk answered me all the questions I had nicely with details. She has excellent customer service!

mHelpDesk has really made keeping track of jobs and assign jobs to maintenance technicians an easy process. No more paper unless someone requests it. They customized my form and make changes for me with the click of a button. Sorting thru jobs to look for recurring calls and track problems is easy too.

We just purchased mhelpdesk.com account for our business and we have been blown away by the amazing customer service!! Especially thankful for Tiffany, Niahmu, and Rania for going above and beyond answering several questions, being patient and so helpful! Love this experience so far.

Going from our last CRM over to mHelpDesk was like going from a tricycle to a Jet Plane. Every time i was frustrated with mHelpDesk it turned out to be my lack of knowledge of the features and how they integrate. While the tutorials could be better to walk you through setting up and utilizing the system, customer support is always there. Not only did mHelpDesk have all our Deal Breaker features, but it had more than we thought we needed. Estimates, for example, is a great tool. The schedule board is well designed. Unlike our last Field Management Software, which had not changed in 10 years, mHelpDesk is constantly adding new features.

This product is a game changer. We started using mHelpDesk about 6 months ago and I haven't had a headache since. It has literally made work 10x easier. The program is user friendly. The support staff is top notch. Questions are answered almost immediately. They are super helpful and hands on when needed. And the mapping tool pretty much makes me want to cry tears of joy. I would highly recommend this product to anyone in the service industry.

The sales process was handled by Dominic who listened very attentively and recognized that I don't purchase based on "fire sale" sales methods. He was an excellent sales person. Selena was extremely qualified in our initial training on use of the software. She knows the product, was patient and very easy to understand. As a technodummy, I finished the call and understood everything I had just heard. That's a good trainer.

HI GOOD DAY MS ROCHELLE IS RANKING THE BEST FUNRAISER I KNOW OFF THERE ARE SO MANY SCAM FUNDRAISERS OUT THERE BUT ONLY 1 TO TRUST AND THAT ONE IS-MHELPDESK;PLEASE TAKE MY ADVICE STAY AWAY FROM GOFUNDME;CROWDFUNDING;YOU CARING ETC AND ALL THE REST ARE JUST CROOKS AND THEIVES ESPECIALLY WEPAY COMPANY COME JOIN ME WHERE I AM THE BEST EVER MHELPDESK THEY RANK 1 MILLION PLUS ALL OVER YOU THANK YOU.

I have yet to be disappointed! Even when the feature I asked for wasn't available the support team helped me get to place/people to request it for the future!