Jean
Waiting for days to get ads approved and running :(
I have created some ads on Saturday, it's Tuesday afternoon, ads are still under review. The useless supports asks me to be patient. I am buying traffic from various ads platforms, I have never seens such a broken platform. When I contact the live chat, they ask me to provide my client ID !! I am logged in my account while I am on live chat and they cannot identify my account. What a joke !
Response from MGIDJun 18, 2024
Hi Jean, I'm Mariia from MGID. I'm sorry you've had issues starting your campaign with us. Unfortunately, I'll need to ask for your client ID once again so I can investigate the issue and provide feedback on your ads' approval. Thank you for your patience.




