MJ
Payment Finally Received – But Only After Escalation
We eventually received our payment, but only after having to escalate the issue far more than should have been necessary. It’s frustrating that it took such measures to get what was rightfully due. A business should honor its commitments without requiring constant follow-ups and escalation. Hoping for a smoother experience moving forward, but trust is definitely shaken.
Response from MGIDFeb 12, 2025
Dear Martin Jäger, We’re disappointed to see your review and to hear that you feel this way, as we have been collaborating for some time. Please rest assured that payments have been made, and the next one will be processed according to our payment terms. Our support team is actively communicating with you to address any concerns and ensure smooth cooperation. We genuinely value each and every publisher and are committed to transparency and fair business practices. We encourage you to stay in touch with our team to resolve any outstanding issues and optimize your experience with MGID.