mfamilyboxReviews of mfamilybox.com

My order never arrived - tracking information showed it in numerous locations but sadly my home was not one of them. Emailed company to advise - nothing back, would avoid using this company and would not recommend.

Phone cover not as advertised - disgusting green colour - not black. '2 contact us' e-mails ignored so made a 'claim' and requested a refund - refused. Requested they offset cost paid against a higher value garment - refused. Asked them to review decision - they refused. They offer the worst Customer Service I have even experienced and I really would urge you not to engage with them as they have no concern for their customers and their reputation of the company as represented by the quality of their goods. THE WORST EVER

Never got my hat order (2 hats).

I would give them 0 stars if I could. The Legend series of hats are a rip-off. While they refer to them as "Legend" hats in ads and your order confirmation, when the hats arrive you find they've intentionally misspelled Legend with a "3" in place of the first "E."

I received the wrong name on two hats I ordered. When I filed a claim it was approved for running it again. So now I have 2 wrong orders with 4 wrong hats. Wrong name: Wilson should read Correct name: Medrano. I've sent 15 emails trying to get this issue corrected.

I did not receive name ordered on cap, name should be HEDRICK, however received GOMEZ. I want to exchange.

I agree with all the other awful reviews, I think this is a scam. DO NOT ORDER FROM THIS COMPANY, my order was over three weeks ago and when I complained I was asked to register on their claims website, which has a very poorly coded html page saying it is not available. I'm trying to recover my money and have no hope of getting it or my goods, please steer clear.

This company is absolutley terrible! Ordered and paid for product on June 4,2020. Nearly 6 weeks later I've asked for several updates and there using all kinds of excuses. The most recent request for a update on my paid order resulted in a email stating your product has shipped. I've checked the tracking number 4 times over two days and the same result, sorry no information about this tracking number! I don't believe that's it shipped for one second. They created a shipping label and that allows them to intentionally lie to there customers. I will never recommend this company nor ever buy from again.. I will never order another thing of of FB either!