mfamilybox is listed under Accessories in Indianapolis, Indiana.
mfamilybox (mfamilybox.com) has 247 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Belo L.
I ordered a hat of our last name and I ordered a shirt of my dad’s first name for Father’s Day gift and it did not arrived I ordered this on May 30, 2020 I’m trying to get a hold of them but I do not get a real person but yet they want me to refer friends
Nancy Nugent H.
ordered a hat , realized they had included the model name hat with the name I ordered. Got it touch immediately ( within 2 minutes) . Could not reach a real person - checked box that I wanted to modify my order - never heard from anyone and yet I got e-mails within 15 minutes urging me to order other things. Would never order again. Also saw another set of reviews that were all negative - what happened to those? Tried to reach website again - said; it had been taken down.
Jessica B.
I placed my order on April 18,2020 and have yet to receive my order and when I try to inquire about the status it constantly says it is in processing. How long does it take to make a shirt and you can't talk to a live representative and then today I get a message saying that my order could not be processed but they said nothing about refunding my money. This is the worst ordering experience I have ever had. I will not recommend anyone ordering from this company if you would like to get your merchandise in this century.
SHAY S.
I ordered 2 items over a month ago, after 4 weeks I received one item , I have sent numerous e mails and have not heard back, I would never purchase anything from them.
Eric Chao (.
I do not recommend this site as they send me the wrong item but refused to correct it or refund it or even exchange it. It’s a ripoff. Very bad service. Watch out for the scam.
Jan C.
I ordered a named baseball hat at the end of November, it was shipped on 15th December but I am still waiting for delivery. Tracking does not work anymore and the company does not respond to any contact. BUYER BEWARE
Debbie A.
I ordered a named baseball cap on 3/11/19 for a Xmas present and received order end of November. The cap had the wrong name so I contacted customer services right away, 2 days later they confirmed a replacement would be sent. By 22 /12 this had not been received so I contacted to ask for a refund as it was a Xmas present and I needed to purcahse a substitute Present. On 27/12 they replied saying they would send another. I have repeatedly asked for a refund and not been provided with one. Their customer service is a joke. DO NOT USE THIS COMPANY
Robert L.
Ordered 2 printed hooded sweaters. Received 1 sweater and a tshirt instead. The website is designed in such a way that you can’t describe the problem. So after I filed a claim, they denied it and there is no number to reach out to anyone!! So frustrating. Buyer beware if they make a mistake!
