Lyndsay
Ordered almost a month ago
Ordered almost a month ago. Finally got a shipping notification 2 weeks ago without any actual shipping updates. Emailed CS, to be told they had supply issues and things would ship within 1-2 days. Still zero changes, just a “shipping label generated”. Emailed again, asking for my order to be cancelled and refunded. They did respond, apologized and hoped I enjoy my lashes whenever the arrive, no acknowledgement of my request. I again emailed asking for a cancellation and refund, but so far no more responses. Not sure if this is a complete scam, or just the most poorly run company.


