meubon.comReviews of meubon.com

Sadly, I regret buying a piece of equipment from this company. Upon installation of the software, I couldn’t use it because it was in a weird language. I followed installation instructions, however each time I tried installing, it failed. I have lost a lot of money to this company. Please be careful when purchasing from them. I would advise not to. I asked for a refund, but the company won’t. Definitely a scam company

Pls pls pls do not ever use this company as they are an Indonesian scam. I have an open case against them currently and pls read all the reviews.

TOTAL SCAM!!!! Do not order from this website. Does not ship when they say they're going to and no tracking. Nobody to speak to. STAY AWAY

I've had a terrible experience. I bought a device on November 29, 2025, and as of today, January 15, 2026, they haven't sent the device, they haven't returned my money (which is $520), they haven't responded to my emails, and I can't reach them by phone. They are scammers! They need to be punished! They are con artists!

I ordered an electric wheelchair and they sent the wrong model. I contacted them for an exchange or refund and I was told the one I ordered was no longer available due to a safety issue. They said they would send me a return shipping label. This went on for weeks and after I contacted Visa they eventually sent the label. I returned it but never received a refund. They stretched out the process past the 60 days Visa could get my money back. They stole my 1475.00. dollars

If I could give this place zero stars, I would. STAY AWAY from this place, do not order from them!!! We ordered a small device in early Oct, was told it would ship Oct 23...nothing. Took forever to reach someone via chat, they said it would ship Oct 30. Today is 11/11/25, nothing. Finally, someone reached out via chat and said the item is out of stock, they should have in this week Friday and ship Monday. I asked via chat, what happened to our original order. Heard nothing back. I asked for a refund, heard nothing back. Nightmare! STAY AWAY, DO NOT ORDER FROM THEM!!!!!

For anybody who had the misfortune of ordering from this company, let me help you with some advice as to how to get rid of them fast and get your money back. Don't deal with them directly. I paid with Paypal, so after trying to deal with this company, I decided it is not worth the headache. I contacted Paypal directly and told them this company is scamming people. They took care of it for me and within 20 minutes Meubon had cancelled my order and are giving my money back. So don't even bother dealing with them. Go strait to the constitution you paid them with. Save yourself migraines and heart palpitations. This company can ignore you, but they can't ignore banks. Hope this helps someone with their frustration.

Avoid this company at all costs. I purchased a wheelchair for my wife, and the so-called “customer service” was nothing short of a nightmare. When I asked for a refund, the representative yelled at me for five full minutes, blaming me for their mistakes. I was shocked—completely dumbfounded that a company could treat a customer this way. His behavior was aggressive, unprofessional, and outrageous. Reading other reviews now, I see I’m not alone. If you live in the United States and expect to be treated with basic respect and honesty, do not do business with this company. Fortunately, if they do not issue a full refund, I have extensive documentation and am fully prepared to take legal action. Note to all dissatisfied reviewers- If any of you have been scammed like me and it seems to be everyone here, let’s take them to court with a class action lawsuit.