MetronetReviews of metronet.com

I'm frustrated that our price is going to go up. Brightspeed is much more reliable.

super slow not the speeds we are paying for

Horrible customer service. Told me the price was 69 dollars for a gig checked my bill n had a $12 mandatory tech insurance fee. Kept with them because I thought they were the only fiber out here in Jacksonville nc, 6 months later my bill went up to 120$+ the maintenance fee which they never once mentioned or maintenance. Internet gone out for weeks on end even though they promised it would be better and more reliable than spectrum, however is better they were very bad about fixing the issue promptly When I called in to complain rude snobby not American customer service agent gave me run around, n pretty much told me to deal with very bad experience. Called in several times to either be hung up on or promised a call back but the untrustworthy Indian man behind the phone lied to my face. Switched over to brightspeed and has had an amazing experience with no hickups

.....Metronet of Evansville/Huntington ,Indiana is a disgrace! ...The owner of the slimy internet company is "Mike Cinelli", who does a bait and switch scam.........lowers internet speed than demands more money .......I would say this is extortion! ....Metronet employees harass and extort money from customers everyday!.......So please use a different internet company. ...Metronet of Huntington,Indiana has removed all customers negative google reviews many times...including my negative google review at least 15 times!

Switched from Comcast Xfinity to Metronet for high speed internet service. Very happy with them so far. Excellent US based customer support. I heard T-Mobile is acquiring them in 2025. I hope they don’t ruin a good thing.